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Conversations

Recent Conversations
Conversations 1 - 20 of 416
Photo of jimmy FTeberhard
API SMS to device flow/creating notification channel
I have created my SMS application, but am having trouble creating the notification channel.  Here is what I am posting (per your API docu...
  • 1 me too
  • 3 replies
  • Question
Photo of Carlton Guc
Dashboard Data not Updating
Dashboard not updating with usage data.  Similar to this post:https://community.aeris.com/aeris/topics/device-data-not-showing-up-in-dash...
  • 1 me too
  • 1 reply
  • Problem
Photo of jay kay
I cancelled all my SIMs but still get $1 invoice each month. Please cancel all billing.
  • 1 me too
  • 1 reply
  • Problem
Photo of Bob Gatewood
How does DNS work with a Neo SIM?
Newbie question:  I think what happens is that when I register with my APN (iot.aer.net), the APN sends one or two DNS server IPs to my d...
  • 1 me too
  • 1 reply
  • Question
Photo of Richard Larsen
Need to change account managers e-mail address
I need to change my e-mail address on my aeris account and can not figure out how.
  • 1 me too
  • 4 replies
  • Problem
Photo of Amilkar Ramos
Error occurred while provisioning selected device(s): No login details for input device ID
I'm getting this error by the time I want to Provision(Activate!?) one SIM card from my SIM Inventory.  Can you help with this?
  • 1 me too
  • 2 replies
  • Question
Photo of Eb Eshun
Never established data session
I have a TK228 device.  Everything seems to be working but cannot establish data session and no IP address.  I see this problem is posted...
  • 1 me too
  • 2 replies
  • Problem
Photo of Royce Arnold
NEO LTE Block SMS Issue
When I check the Block SMS under Traffic Policy, my device loses the ability to connect / register on the aeris network. I spent around ...
  • 1 me too
  • 2 replies
  • Problem
Photo of Bob Heckmann
Neo support for SMS
Curious about Neo's support for SMS? Check out our tutorial >
  • 1 me too
  • 1 reply
  • Announcement
Photo of MIke Wyatt
Does just having a hotspot online with an aeris sim card (not connected to anything) burn data? Aeris charging $600 for 4 days of data!
Does just having a hotspot online with an aeris sim card (not connected to anything) burn data? Aeris is going to charge me $600 for 4 da...
  • 1 me too
  • 1 reply
  • Problem
Photo of gary patterson
Error occurred while provisioning selected device(s): No login details for input device ID
getting this when i try to provision sim....help!
  • 1 me too
  • 6 replies
  • Question
Photo of Bill Simpson
How can I get information on accessing my devices using a public IP address or VPN?
Please have someone contact me with information regarding accessing our devices with a public IP or your VPN solution.
  • 1 me too
  • 1 reply
  • Question
Photo of maikel perez
recived sims they do not show up on my activation dasktop or anywhere need to know how do i activate amd how ibuy time on them
i revived my sims and they do not show up on my activation dasktop or anywhere for that matter need to know how do i activate and how I b...
  • 1 me too
  • 2 replies
  • Problem
Photo of Isidore Louis
devise never registeretd?
  • 4 me toos
  • 4 replies
  • Problem
Photo of Carter McCamy
Labels are reversed on Devices Transactions report
On this page:https://ssaerport.aeris.com/web/guest/ssd_devices#/diagnostics which is the Devices page, the report of transactions shown a...
  • 1 me too
  • 2 replies
  • Problem
Photo of Mueller IWT
Send UDP datagram from the DTE
I am trying to figure out how to send UDP datagram over cellular modem. There is usually an AT#SD command that allows the modem to packag...
  • 1 me too
  • 2 replies
  • Question
Photo of Zhen Mai
Not sure if I bought the right card?
I have a 3G GPS Tracker so I bought the LTE/3G sim card. After I assigned the Sim card to my account, I see in the diagnostics area that ...
  • 1 me too
  • 2 replies
  • Question
Photo of Bob Heckmann
Can I send and receive SMS using my Aeris SIM?
  • 2 me toos
  • 1 reply
  • Question
  • Answered
Photo of Lee Williams
How can I know the network my Sim is on ? (AT&T or Verizon)?
I need a Cat M1 and AT&T LTE sim’s will work for Cat M1 on the AT&T network, Verizon requires a special SIM for Cat M1.  I need to know ...
  • 2 me toos
  • 0 replies
  • Question
Photo of David Drinnan
Can I use NimbeLink SIM cards on the Aeris network?
Probably a dumb question, but just wanted to verify, since I have a bunch of unused NimbeLink SIM cards. :)
  • 1 me too
  • 1 reply
  • Question