Joining the Community is Easy!

Our community is a great place to share and connect with other people that are passionate about the same things you are. Get your questions answered, share your ideas and feedback, get your problems solved, and give back by helping others! It only takes a minute to get started.

Get Started Today

  • Step 1: Sign Up
  • Step 2: Follow Categories

Conversations

Recent Conversations
Conversations 1 - 20 of 405
Photo of Mueller IWT
Send UDP datagram from the DTE
I am trying to figure out how to send UDP datagram over cellular modem. There is usually an AT#SD command that allows the modem to packag...
  • 1 me too
  • 2 replies
  • Question
Photo of Zhen Mai
Not sure if I bought the right card?
I have a 3G GPS Tracker so I bought the LTE/3G sim card. After I assigned the Sim card to my account, I see in the diagnostics area that ...
  • 1 me too
  • 2 replies
  • Question
Photo of Bob Heckmann
Can I send and receive SMS using my Aeris SIM?
  • 2 me toos
  • 1 reply
  • Question
  • Answered
Photo of Isidore Louis
devise never registeretd?
  • 2 me toos
  • 3 replies
  • Problem
Photo of Lee Williams
How can I know the network my Sim is on ? (AT&T or Verizon)?
I need a Cat M1 and AT&T LTE sim’s will work for Cat M1 on the AT&T network, Verizon requires a special SIM for Cat M1.  I need to know ...
  • 2 me toos
  • 0 replies
  • Question
Photo of David Drinnan
Can I use NimbeLink SIM cards on the Aeris network?
Probably a dumb question, but just wanted to verify, since I have a bunch of unused NimbeLink SIM cards. :)
  • 1 me too
  • 1 reply
  • Question
Photo of kirby r.
missing activation code on package or sim
Where do i find this information?
  • 2 me toos
  • 1 reply
  • Question
Photo of PAULK
Device never registered
device never registered. yes - I have attempted to program apn and it still always says never registered. also do I have to wait till 12m...
  • 2 me toos
  • 3 replies
  • Question
Photo of Rich Morris
The web site can't find my billing address and so I can not register my credit card
I'm trying to update my credit card information and it does not recognize my address. (it is nothing special but I don't want to share it...
  • 2 me toos
  • 2 replies
  • Problem
Photo of Ed Brignole
change shipping address
I need to change the shipping and billing address on my account.  I can't see how to do it under profile and I couldn't find anything in ...
  • 1 me too
  • 8 replies
  • Question
Photo of Luiz Canuto
Registration
  • 1 me too
  • 7 replies
  • Question
Photo of MAURICE BOWMAN
mauricebowman3@hotmail.com
Plan
  • 1 me too
  • 1 reply
  • Question
Photo of steve keller
can't provision a new SIM
When I select a LTE/3g SIM, then Provision.  I select my rate plan and hit Apply I get the following error.  Please help, I am on site a...
  • 2 me toos
  • 2 replies
  • Question
Photo of Leonardo Avalos Marquez
devices aren't showing up in inventory
I ordered 5 SIM cards, but only one of the cards showed up on my inventory. I can't seem to get even that card to connect to the network,...
  • 1 me too
  • 5 replies
  • Problem
Photo of Micheal Wall
device registered but no internet access
In the admin portal, my device is registered; however, I am unable to route traffic consistently to and from the Internet. Packet loss is...
  • 1 me too
  • 0 replies
  • Problem
Photo of Michael Fleming
Unable to add credit card.
Unable to add credit card. Error response is  "address not found"  Please advise.
  • 1 me too
  • 2 replies
  • Question
Photo of Joel Anderson
How do I load "AerFrame 2.1 ALL API's" into a REST client?
The SMS tutorial shows a REST client with ALL API's available in a menu drop-down. The existing questions have broken links or do not ans...
  • 3 me toos
  • 1 reply
  • Question
Photo of dustin jackson
i have a hunting camera called a HC-500m
i have a hunting camera called a HC-500m i purchased these sim cards for these cameras i need to get information to set up the mms functi...
  • 1 me too
  • 2 replies
  • Problem
Photo of Mike Wyatt
how do I get new registration digits.
Cant find registration digits. Need support tick for new digits.
  • 1 me too
  • 1 reply
  • Question
Photo of IT Inc.
Advanced Rest Client App Ver. 8.14.55.288 not accepting AerFrame-JSON-Neo.json
I'm trying to load the AerFrame-JSON-Neo.json into the Advanced Rest Client App so I can launch the AerFrameTM API to Send / Receive SMS....
  • 2 me toos
  • 6 replies
  • Problem