Billing and Rate Plans
I need copies of my invoices in a PDF format for reimbursement/records. The CSVs are not an acceptable format for my companies finance de...
I am seeking an email address to discuss a billing issue.
I'm already using systems in North America and like the service. Does Aeris have options for Europe? Norway?
I would like to have a copy of the terms of service, or contract that we may have with this services.
How can I set up a Pool plan for my SIM cards?
How does one change the rate plan?
We are transferring very little data yet the dashboard shows 250KB per day usage. How can figure out how to minimize?
Stopping a Sim account from overages automatically.
After further tinkering, aeris does not meet my needs. Would like a refund.
Can I set my own rates to charge my customers? For example if they want the 5 dollar 10mb plan can I set the price to 14.99 ?
I am with an Australian company and we have domestic US customers. I'd like to use your Neo platform with our customers in the USA. I a...
My data and billing increased 3x from January to February although we have made no changes or additions to the system? Has anyone had thi...
Do Neo SIMs work in Canada? If so, what's the cost for these? Thanks, Jason
I have my husbands Nokia phone! We keep it for an extra phone. But I need a new sim card. How do I get a new sim card and can I make loca...
I just placed an order for free shipping. Can I change for an expedited 1-2 days shipping instead at this time?