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Billing and Rate Plans

Conversations

Conversations 1 - 15 of 26
Photo of Carlton Guc
Pool Plans
Are pool plans available for SIMs?   I see a Pool name where I can select a plan, but there are no options available.   What is this for ...
  • 2 me toos
  • 5 replies
  • Question
Photo of Ryan
Monthly billing
Hi Bob My payment for May was not drafted from my account (last draft 6th of April) and I do not want my account to be canceled. I under...
  • 1 me too
  • 3 replies
  • Question
Photo of Sang Lee
Multiple SMS Count
Whenever I send SMS to my devices through NEO platform, it sends multiple times until device receives the message. When I see billing, it...
  • 1 me too
  • 2 replies
  • Question
Photo of Ryan
Unusual Data Increase
My data and billing increased 3x from January to February although we have made no changes or additions to the system? Has anyone had thi...
  • 1 me too
  • 2 replies
  • Question