Billing and Rate Plans
I purchased several new packs of SIMs and I have added two packs to the inventory for LTE/3G. When I select any of them to Provision I on...
I ordered 5 2G 2FF SIM cards. My Popsky GPS tracker requires a 2G micro SIM 3FF card. 1. Can I return the 2FF for a 3FF card. 2. if not, ...
I need copies of my invoices in a PDF format for reimbursement/records. The CSVs are not an acceptable format for my companies finance de...
Hi, I am trying to send SMSes from my neo SIM. 1) The SMS are sent out of my test device but never delivered to the destination. 2) I se...
I am seeking an email address to discuss a billing issue.
I'm already using systems in North America and like the service. Does Aeris have options for Europe? Norway?
I would like to have a copy of the terms of service, or contract that we may have with this services.
How can I set up a Pool plan for my SIM cards?
How does one change the rate plan?
We are transferring very little data yet the dashboard shows 250KB per day usage. How can figure out how to minimize?
unable to open the PDF monthly report. I have tried it on 3 different PC and 3 different browsers with no luck. All invoice regardless of...
Stopping a Sim account from overages automatically.
After further tinkering, aeris does not meet my needs. Would like a refund.
Can I set my own rates to charge my customers? For example if they want the 5 dollar 10mb plan can I set the price to 14.99 ?