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Device Monitoring and Troubleshooting

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Photo of Bruce B
AerFrame ErrorCode 34
When attempting to send an SMS to several sims on our account from the diagnostic screen (most recently the sim ending 01335) I'm getting...
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Photo of ERobishaw
Outage
How do I report / resolve a regional outage? I have 10 devices that disconnected within 30 seconds of each other, 20 hours ago, and have...
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  • Problem