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Service Provisioning and Activation

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Photo of Luiz Canuto
Registration
  • 1 me too
  • 2 replies
  • Question
Photo of dustin jackson
i have a hunting camera called a HC-500m
i have a hunting camera called a HC-500m i purchased these sim cards for these cameras i need to get information to set up the mms functi...
  • 1 me too
  • 2 replies
  • Problem
Photo of Mike Wyatt
how do I get new registration digits.
Cant find registration digits. Need support tick for new digits.
  • 1 me too
  • 1 reply
  • Question
Photo of Michael Fleming
Provisioned and billed Sim cards work for a couple days then stop!
Provisioned and billed Sim cards work for a couple days then stop!  Then my dashboard shows them as canceled. If I provision and bill the...
  • 1 me too
  • 1 reply
  • Problem
Photo of Leonardo Avalos Marquez
devices aren't showing up in inventory
I ordered 5 SIM cards, but only one of the cards showed up on my inventory. I can't seem to get even that card to connect to the network,...
  • 1 me too
  • 4 replies
  • Problem
Photo of Mark Jacobs
Setting up for VPN access to a device and how to add this to my NEO account
I need to create VPN access to a Moxa 2542-HSPA device.  Moxa has software that will allow me to access but it requires a public IP addre...
  • 1 me too
  • 1 reply
  • Question
Photo of Jose Mares
Adding the APN to a GPS device
Hello, I ordered some sim cards in order to test them on some GPS devices. I have activated and provisioned one of the sims and all looks...
  • 1 me too
  • 12 replies
  • Question
Photo of Christian Garcia
Im having issues to set up my GPS devices
Im having issues to set up my GPS devices, i followed the process, assigned, register, and set up apn, but still are not able to establis...
  • 1 me too
  • 4 replies
  • Problem
Photo of Charles Ogden
Missing 6 Digit Code
The latest SIM that I orderd from DigiKey is missing a 6-digit activation code.  The last four digits of the card are 8780, is there a wa...
  • 1 me too
  • 1 reply
  • Problem
Photo of Miguel Zaratiegui
Device never registered
I'm configuring a SIM800 (in an Adafruit Fona 800/Arduino Uno) to use the following SIM IMSI:204043397615323 MSISDN:11836683935 ICCID:89...
  • 1 me too
  • 1 reply
  • Problem
Photo of Dallas Kashuba
Activation email for new account never arrives
I'm trying to create a new account to register a Digi-Key, but the activation email never arrives.  I've now tried three times with three...
  • 1 me too
  • 1 reply
  • Problem
Photo of Martin Evans
I have a: GT005/ 3_BS , GPRS/GSM. GPS vehicle tracker which sim card do I need for it? My phone is verizon
I don't have any service on the phone but I have a text talk app. With a phone number and use Wi-Fi. Someone keeps stealing my bicycles...
  • 1 me too
  • 2 replies
  • Question
Photo of Sylvano Carrasco
Cant find activation code
I ordered a pack of NEO 2G/3G SIMs. Unfortunately I threw out the paper and packaging that has the Activation Code. My order number is #...
  • 1 me too
  • 1 reply
  • Problem
Photo of Seth Lee
Digikey-neo.aeris account not allowing me to activate SIM card.
My Digikey-neo.aeris.com account does not allow me to enter activation code for my newly purchased SIM card. When i click the link "my di...
  • 1 me too
  • 2 replies
  • Problem
Photo of IT Inc.
SIM is working, device is transmitting but your Diagnostic page doesn't show Registration and Data Sessions established
SIM is working, device is transmitting data to my server but your Diagnostic page doesn't show Registration and Data Sessions established...
  • 2 me toos
  • 4 replies
  • Problem