Conversations

Conversations 1 - 20 of 183
Photo of Bob Heckmann
Neo support for SMS
Curious about Neo's support for SMS? Check out our tutorial >
  • 1 me too
  • 1 reply
  • Announcement
Photo of Bob Heckmann
Can I send and receive SMS using my Aeris SIM?
  • 2 me toos
  • 1 reply
  • Question
  • Answered
Photo of Michael Cummings
Chrome Advanced Rest Client for Aerframe
I am following the tutorial on this page http://neo.aeris.com/support/accessing-the-aeris-network/send-receive-sms-api/ The page says:  ...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Jenny
device not in data session
I have not been able to establish data session. I didn't think this would be so complicated. I provisioned and registered my MT08 GPS tra...
  • 1 me too
  • 14 replies
  • Problem
Photo of Jose Mares
Adding the APN to a GPS device
Hello, I ordered some sim cards in order to test them on some GPS devices. I have activated and provisioned one of the sims and all looks...
  • 1 me too
  • 12 replies
  • Question
Photo of Timothy Hess
If I cancel a SIM can it then be reactivated later?
For example, if I have 10 sims, and currently only need 6, can I cancel the other 4 and then reactivate them at a later date?
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of mikeflores2000
Can the Aeris GSM SIM card program the APN in an iPhone 6 ?
Can the Aeris GSM SIM card program the APN in an iPhone 6?
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of Kevin Dale
AerFrame ErrorCode 5
Having trouble getting this project off the ground. It is an OBD2 GPS unit, which I've noticed has quite a few posts in the community. I ...
  • 3 me toos
  • 4 replies
  • Problem
Photo of Kate
Device Never Registered
I am trying to get a new SIM online. I have gone through the APN process and the device ICCID = *24202 is in the billing state, but the ...
  • 1 me too
  • 4 replies
  • Question
Photo of Charles Judson
Question: SIM card compatibility.
We want to switch our devices (Netbiters) to NEO SIMs and are informed the following specification is needed.  Does it sound compatible? ...
  • 1 me too
  • 2 replies
  • Question
Photo of cliff.brake
LTE support
Does neo.aeris plan to support LTE Cat-1/m at some point in the future?  If not, what is the expected longevity of 3G support?  I assume ...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Julie Mason
i can not log in to my neo account...please help!
i can not log in to my neo account today....it was working a couple of days ago. Tried to do forgot password, however it never sends me ...
  • 1 me too
  • 9 replies
  • Problem
Photo of Sherman Lilly
401 Unauthorized when trying to create an SMS application in REST API
I am getting 401 Unauthorized on REST API. I saw another post similar to this but it was resolved outside of the support forum. Can someb...
  • 1 me too
  • 7 replies
  • Problem
  • Solved
Photo of Bob Heckmann
IoT Evolution Expo East 2017
IoT Evolution Expo East 2017 February 7, 2017 - February 10, 2017 Fort Lauderdale, FL Aeris is exhibiting at IoT Evolution Expo East i...
  • Bob Heckmann, 2 years ago

  • 1 me too
  • 0 replies
  • Announcement
Photo of Bob Heckmann
Internet of Things West
Internet of Things West November 3, 2016 - November 4, 2016 Where: Las Vegas, NV Speaker: Amit Khetawat, Aeris Director of Product Man...
  • Bob Heckmann, 2 years ago

  • 1 me too
  • 0 replies
  • Announcement
Photo of michael munson
sim card size
I have some devices that use a micro and nano sim card holder, for size reasons. So long as I do it accurately trimming down the standard...
  • 1 me too
  • 1 reply
  • Question
Photo of Girish
Requested Operation Not Supported
I am trying to get the device location using the function GetDeviceLocation(). But the response is      [transactionID] => xxxxxx-xxxx-xx...
  • 1 me too
  • 1 reply
  • Problem
  • Not a Problem
Photo of Bob Heckmann
Special Maintenance Notification
Please note that Aeris will be performing special network maintenance as indicated below. We're excited to upgrade key hardware and datab...
  • Bob Heckmann, 2 years ago

  • 1 me too
  • 0 replies
  • Announcement
Photo of Don Brock
NO APN ASSIGNED DEVICE REGISTRATION LOADING
I have registered and assigned my Aeris SIM Card to a data plan. At my dashboard registration is loading. I have tried to assign an APN t...
  • 1 me too
  • 6 replies
  • Question
Photo of Jignesh Patel
lost pin number to provision sims
Hi, I am trying to provision sims form my March order number (76c59c10-e612-11e5-9502-0a8cd4eb33e9). But I lost the pin. Can you please ...
  • 1 me too
  • 4 replies
  • Problem