Conversations

Photo of Chris
Received SIM cards but cannot assign them to my account.
Received SIM cards but cannot assign them to my account.  When going to the Dashboard I am not given the option to enter the Aeris code.
  • 3 me toos
  • 8 replies
  • Problem
  • Solved
Photo of Keith
Network down?
My devices stopped communicating this morning.  The dashboard does not show any issues, and the devices still appear to be registered, bu...
  • 1 me too
  • 4 replies
  • Problem
Photo of Keith
My devices on NEO stopped communicating...
At about 4:30pm PST today my active NEO connected devices stopped communicating.  My test unit shows that the Aeris gsm sim is not regist...
  • 2 me toos
  • 2 replies
  • Problem
  • Solved