Conversations

Photo of Bob
SIM not working with USB modem in India
Hello, Use: USB Modem - HSDPA or Huawei USB stick Location: India I have purchased simcard and I am putting it in USB stick. But I can ...
  • 1 me too
  • 4 replies
  • Problem
Photo of Mark Jacobs
Can't log in and lost password does not send me anything
I've logged into my account several times in the past few days but now I cannot log in and when I ask for the password to be reset I don'...
  • 1 me too
  • 2 replies
  • Problem
Photo of David Self
The Data sessions for my sim cards are not active. What do I do?
Data Session Inactive
  • 1 me too
  • 4 replies
  • Question
Photo of Coyt Barringer
Problem with ssaerport.aeris.com
Ok,  So I bought two sim cards from you guys but I can't figure out how to do ANYTHING with them in the ssaerport.aeris.com web interfac...
  • 2 me toos
  • 3 replies
  • Problem
Photo of Jackie Fong
Can't register to the network, but another Aeris sims work on same device.
Hi, I have a tracking (OBD) device that is working with an existing Aeris sim. But when I try to provision another one, the new one doesn...
  • 1 me too
  • 4 replies
  • Problem
Photo of Rich Morris
Does Aeris have options for Europe? Norway?
I'm already using systems in North America and like the service. Does Aeris have options for Europe? Norway?
  • 1 me too
  • 1 reply
  • Question
Photo of Charles Judson
Cannot log in - Apache Error HTTP Status 500 - state cookie not set
Cannot login to Aeris. Getting the error message: HTTP Status 500 - state cookie not set. Tried IE, Chrome and Edge without success. This...
  • 2 me toos
  • 8 replies
  • Problem
Photo of Gregg Ayakawa
Problem setting up PDP Context
Modem IMSI: 31017020249039I am having trouble setting up the PDP context with this modem. The APN appears to be set correctly, as sendin...
  • 1 me too
  • 3 replies
  • Problem
Photo of Stanislav Parfenov
Issues with SIM cards
SIM cards for the IoT device - having issue. Need an expert help. 
  • 1 me too
  • 1 reply
  • Question