Conversations

Conversations 1 - 20 of 38
Photo of Christian Garcia
Im having issues to set up my GPS devices
Im having issues to set up my GPS devices, i followed the process, assigned, register, and set up apn, but still are not able to establis...
  • 1 me too
  • 4 replies
  • Problem
Photo of Richard Larsen
Need to change account managers e-mail address
I need to change my e-mail address on my aeris account and can not figure out how.
  • 1 me too
  • 4 replies
  • Problem
Photo of Martin Evans
I have a: GT005/ 3_BS , GPRS/GSM. GPS vehicle tracker which sim card do I need for it? My phone is verizon
I don't have any service on the phone but I have a text talk app. With a phone number and use Wi-Fi. Someone keeps stealing my bicycles...
  • 1 me too
  • 2 replies
  • Question
Photo of Sylvano Carrasco
Cant find activation code
I ordered a pack of NEO 2G/3G SIMs. Unfortunately I threw out the paper and packaging that has the Activation Code. My order number is #...
  • 1 me too
  • 1 reply
  • Problem
Photo of Justin Cohen
I cannot activate my SIM Card purchased from Digi-key
We are in a senior design group and we submit order requests to our advisor. Then, our department puts in the order for Digikey and we ju...
  • 2 me toos
  • 3 replies
  • Problem
Photo of Thomas Remmert
SMS failed. Cause: AerFrame ErrorCode 6
Trying to send an SMS from the Neo Web Portal, but receiving ErrorCode 6. 9:22:16 AM$ sendsms 89185015032500233373 '+XT:1002,,,neo.iot.n...
  • 2 me toos
  • 11 replies
  • Problem
Photo of Madv
Excessive Data Usage LTE
We are testing LTE on our device. It should be reporting 50-100 KB/day, but we've had several days where data usage was 300, 400 & 500 KB...
  • 1 me too
  • 15 replies
  • Problem
Photo of Mario
AT&T APN for use with nimblink NL-SW-LTE-TNAG
Cant get any APN to accept. AT#SGACT=1,1 keeps erroring. ive tried both neo.iot.net and iot.aer.net.
  • 1 me too
  • 4 replies
  • Problem
Photo of Rick A Cole
Anyone know what error code 9 is?
Error Codes
  • 1 me too
  • 1 reply
  • Question
Photo of Frank Garcia
Sierra Wireless GL8200 PDP Activation Problem
Persistent error during pdp activation: AT+CGDCONT=1,"IP","neo.iot.net" OK                                                              ...
  • 1 me too
  • 2 replies
  • Problem
Photo of Roger Cross
A6 GSM Module Registration
I recently purchased a LTE Sim. It has successfully provisioned however I am having difficulty registering the device. I do not see much ...
  • 1 me too
  • 7 replies
  • Question
Photo of Kenny Koller
SSH to Device
I read a post that suggested that one cannot ping their device. I assume that means I will also not be able to use an SSH client to conne...
  • 1 me too
  • 2 replies
  • Question
Photo of Kenny Koller
Wvdial Configuration Example
I'm evaluating Aeris for our network of devices. We're using `wvdial` on Debian and I'm curious if anyone has an configuration file they ...
  • 1 me too
  • 3 replies
  • Question
Photo of Kenny Koller
Working and uploading to our server but not registered.
What does this mean? My device is working and is correctly uploading data to our servers. The instructions on the right of this page (n...
  • 1 me too
  • 1 reply
  • Question
Photo of Richard Decatrel
How can I set up a Pool plan for my SIM cards?
How can I set up a Pool plan for my SIM cards?
  • 1 me too
  • 3 replies
  • Question
Photo of samuel silver
Radio connection failed on credit card machine
worked until today, what does this mean?
  • 1 me too
  • 4 replies
  • Question
Photo of SALES M2M
Huawei- ME909u-523
Is Huawei-  ME909u-523  compatible with your 3G/4G network?
  • 1 me too
  • 32 replies
  • Question
Photo of Lawrence Rachman
Future-proofing?
We're in the process of selecting a radio, and are concerned with plans for 2G to become obsolete/unsupported over the next several years...
  • 1 me too
  • 2 replies
  • Question
Photo of Joe Alfrey
Usage updates
How often is the usage data updated?  I am testing an application and I know data is being transferred from my device to an online databa...
  • 1 me too
  • 1 reply
  • Question
Photo of Brian
What happened to my connection?
What happened to my connection? In the last two week service has dropped dramatically in my area. I used to have a really strong signal a...
  • 1 me too
  • 15 replies
  • Problem