Conversations

Conversations 1 - 20 of 44
Photo of Carlton Guc
Pool Plans
Are pool plans available for SIMs?   I see a Pool name where I can select a plan, but there are no options available.   What is this for ...
  • 1 me too
  • 4 replies
  • Question
Photo of jimmy FTeberhard
API SMS to device flow/creating notification channel
I have created my SMS application, but am having trouble creating the notification channel.  Here is what I am posting (per your API docu...
  • 1 me too
  • 3 replies
  • Question
Photo of Richard Larsen
Need to change account managers e-mail address
I need to change my e-mail address on my aeris account and can not figure out how.
  • 1 me too
  • 4 replies
  • Problem
Photo of David Drinnan
Can I use NimbeLink SIM cards on the Aeris network?
Probably a dumb question, but just wanted to verify, since I have a bunch of unused NimbeLink SIM cards. :)
  • 1 me too
  • 1 reply
  • Question
Photo of PAULK
Device never registered
device never registered. yes - I have attempted to program apn and it still always says never registered. also do I have to wait till 12m...
  • 3 me toos
  • 3 replies
  • Question
Photo of Luiz Canuto
Registration
  • 1 me too
  • 7 replies
  • Question
Photo of steve keller
can't provision a new SIM
When I select a LTE/3g SIM, then Provision.  I select my rate plan and hit Apply I get the following error.  Please help, I am on site a...
  • 2 me toos
  • 2 replies
  • Question
Photo of Mike Wyatt
how do I get new registration digits.
Cant find registration digits. Need support tick for new digits.
  • 1 me too
  • 1 reply
  • Question
Photo of Christian Garcia
Im having issues to set up my GPS devices
Im having issues to set up my GPS devices, i followed the process, assigned, register, and set up apn, but still are not able to establis...
  • 1 me too
  • 4 replies
  • Problem
Photo of Martin Evans
I have a: GT005/ 3_BS , GPRS/GSM. GPS vehicle tracker which sim card do I need for it? My phone is verizon
I don't have any service on the phone but I have a text talk app. With a phone number and use Wi-Fi. Someone keeps stealing my bicycles...
  • 1 me too
  • 2 replies
  • Question
Photo of Sylvano Carrasco
Cant find activation code
I ordered a pack of NEO 2G/3G SIMs. Unfortunately I threw out the paper and packaging that has the Activation Code. My order number is #...
  • 1 me too
  • 1 reply
  • Problem
Photo of Justin Cohen
I cannot activate my SIM Card purchased from Digi-key
We are in a senior design group and we submit order requests to our advisor. Then, our department puts in the order for Digikey and we ju...
  • 2 me toos
  • 3 replies
  • Problem
Photo of Thomas Remmert
SMS failed. Cause: AerFrame ErrorCode 6
Trying to send an SMS from the Neo Web Portal, but receiving ErrorCode 6. 9:22:16 AM$ sendsms 89185015032500233373 '+XT:1002,,,neo.iot.n...
  • 2 me toos
  • 11 replies
  • Problem
Photo of Madv
Excessive Data Usage LTE
We are testing LTE on our device. It should be reporting 50-100 KB/day, but we've had several days where data usage was 300, 400 & 500 KB...
  • 1 me too
  • 15 replies
  • Problem
Photo of Mario
AT&T APN for use with nimblink NL-SW-LTE-TNAG
Cant get any APN to accept. AT#SGACT=1,1 keeps erroring. ive tried both neo.iot.net and iot.aer.net.
  • 1 me too
  • 4 replies
  • Problem
Photo of Rick A Cole
Anyone know what error code 9 is?
Error Codes
  • 1 me too
  • 1 reply
  • Question
Photo of Frank Garcia
Sierra Wireless GL8200 PDP Activation Problem
Persistent error during pdp activation: AT+CGDCONT=1,"IP","neo.iot.net" OK                                                              ...
  • 1 me too
  • 2 replies
  • Problem
Photo of Roger Cross
A6 GSM Module Registration
I recently purchased a LTE Sim. It has successfully provisioned however I am having difficulty registering the device. I do not see much ...
  • 1 me too
  • 7 replies
  • Question
Photo of Kenny Koller
SSH to Device
I read a post that suggested that one cannot ping their device. I assume that means I will also not be able to use an SSH client to conne...
  • 1 me too
  • 2 replies
  • Question
Photo of Kenny Koller
Wvdial Configuration Example
I'm evaluating Aeris for our network of devices. We're using `wvdial` on Debian and I'm curious if anyone has an configuration file they ...
  • 1 me too
  • 3 replies
  • Question