Photo of User769299
How accurate is the network status?
During the most recent outage, when I run diagnostics to check the network status of a device it says that the "network is up" when clear...
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  • 3 replies
  • Problem
Photo of Keith
My devices on NEO stopped communicating...
At about 4:30pm PST today my active NEO connected devices stopped communicating.  My test unit shows that the Aeris gsm sim is not regist...
  • 2 me toos
  • 2 replies
  • Problem
  • Solved
Photo of Stephen Blackburn
Network Service Impairment
The Aeris GSM network experienced a service impairment Friday starting at around 4.40pm PST and clearing at 6.00am PST Saturday. This imp...
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  • 8 replies
  • Announcement