AerFrame ErrorCode 6

  • 1
  • Problem
  • Updated 2 years ago
Please Advise
89185015062500147992 Send MT-SMS failed. Cause: AerFrame ErrorCode 6
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shiloah warren

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Posted 2 years ago

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Jesse Hamus, Official Rep

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Thank you for posting to the Community Forum.  We are investigating this issue with our network carrier partner based upon the network logs reporting for 89185015062500147992 and this AerFrame ErrorCode 6.  We will respond with an update to your post as further information becomes available.
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shiloah warren

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Can I please have an update?
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Jesse Hamus, Official Rep

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Sorry for the delay.   I have refreshed the device this afternoon in an attempt to re-register the device.  We also continue to work with our carrier partner to resolve the issue you are observing.  Thank you for your patience.    
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Jesse Hamus, Official Rep

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To assist in troubleshooting this device, may I ask you to go ahead and power on the device and please place the device in a stationary location?  We continue to troubleshoot this device.  Thank you in advance.