Just received micro 3FF SIM card orderID 100002111. I did not know that there was a smaller form i.e. nano which is what my device requires. If you cannot provide a nano SIM card please close my account. Thank You
Hi Dennis! Sorry for the trouble you had with the initial batch. You can order the nano SIMs through Amazon. As for the micro 3FF SIM, you can send it back for a refund. Let me know if you have any problems or concerns.
Hi Dennis (Gregg these details are also helpful to your comment):
I am following up with you on this post. I believe you connected with a sales agent who advised that we don't offer a Nano SIM. I believe at one time it may have been available but is no longer. There although a work around which I believe was discussed with you which was to use a SIM cutter that can be used to cut the Micro SIM to the Nano SIM size you need. Please do let me know if you have any further questions regarding this matter.