can't provision a new SIM

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  • Question
  • Updated 2 years ago
  • (Edited)
When I select a LTE/3g SIM, then Provision.  I select my rate plan and hit Apply I get the following error. 

Please help, I am on site at a customers trying to get some equipment running.


Photo of steve keller

steve keller

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Posted 2 years ago

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Photo of Norma Pavao

Norma Pavao, Official Rep

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Hello Steve,

Your request was received and a response has been sent to you please review the response and provide the requested details to further investigate.