code 34

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  • Question
  • Updated 3 years ago
MY UNITS ARE TAKING THE FIRST SMS WITH THE COMAND TO CHANGE THE APN, BUT AFTER THAT SMS ALL I GET IS CODE 34
HELP PLEASE
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manuel gomez

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Posted 3 years ago

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Bob Heckmann, Official Rep

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Hi Manuel,

Thanks for the question. We successfully transmitted MT-SMS to your device named DEMO1, using the Send SMS feature on the Devices tab in the portal. 

Please review this post for more information.

Regards,
Bob
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manuel gomez

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im still unable to send msm 
please help
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Bob Heckmann, Official Rep

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Hi Manuel,

Please clarify how you're attempting to send SMS. Are you using the Send SMS button on the Devices tab in the portal?

Regards,
Bob
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manuel gomez

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yes im using the device tap send sms click
i also noticed that the data session diagnosis icon has an red exclamation mark and a message 
"Never established data session"
thanks for your help
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Bob Heckmann, Official Rep

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Hi Manuel,

SMS and packet data are separate subjects. Often times executing a Clear Registration on a device and waiting for it to re-register will resolve the SMS issue. I suggest doing that and waiting at least 15 minutes before sending SMS.

Regards,
Bob
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manuel gomez

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the device that i'm using needs a GSM SIM CARD and it should be enable for GPRS.
Are this unit compatible with your SIM cards? 
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manuel gomez

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this instruction on my device says i need to do as fallow
Remarks: If you take GT02 to your country, please change the APN parameter of the device (through sending SMS). You can ask your GSM operator for APN. The first SMS Command: APN,666666,APN name# For example, if your GSM provider’s name is ORANGE and its APN as below: APN: ORANGE User: WAP Pass: WAP You should send SMS command: APN,666666,ORANGE,WAP,WAP# The 2nd SMS Command: SERVER,666666,1,www.gookey.net,8821,0#

what is the exact sms that i should send?
thanks
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Bob Heckmann, Official Rep

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Hi Manuel,

We've provided the following tutorials:

Program Device APN - Learn more >
Transmit Packet Data - Learn more >

The instructions you posted are specific to your device. It might be helpful to contact the device manufacturer regarding the specific requirements for working with their equipment.

Regards,
Bob
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manuel gomez

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to program the apn i need to send a sms to the device and im just getting code 34 every time i try to send the command.
what can i do?