Device not appearing in Dashboard

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  • Question
  • Updated 1 year ago
After a long delay I believe I now have my device registering but it no longer appears on the Dashboard.   It showed up when I first provisioned it but is no longer there.  Can someone take a look please and see why it does not show up in the Dashboard?  Thanks.
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Michael Egan

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Posted 1 year ago

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Piotr Szyk

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Hi Michael,

Thanks for your question. 

Could you please provide your account number or device ID?

Kind regards,

Piotr 
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Michael Egan

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Hi Piotr, I think the account is 20501 ...
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Michael Egan

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Piotr Szyk

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Hi Michael,

Thank you very much for providing the account ID. Would you be able to provide the device ID as well?

Kind regards,

Piotr 
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Barry Gilbow

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I seriously need help
Barry Gilbow
479-387-7660