Getting Error trying to create sms application.

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I am trying to create an application for sending SMS to our devices.

I get this error after I hit send.

<html><head><title>Apache
Tomcat/7.0.41 - Error report</title><style><!--H1
{font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:22px;} H2 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:16px;} H3 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:14px;} BODY {font-family:Tahoma,Arial,sans-serif;color:black;background-color:white;} B {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;} P {font-family:Tahoma,Arial,sans-serif;background:white;color:black;font-size:12px;}A {color : black;}A.name {color : black;}HR {color : #525D76;}--></style> </head><body><h1>HTTP Status 401 - Unauthorized</h1><HR size="1" noshade="noshade"><p><b>type</b> Status report</p><p><b>message</b> <u>Unauthorized</u></p><p><b>description</b> <u>This request requires HTTP authentication.</u></p><HR size="1" noshade="noshade"><h3>Apache Tomcat/7.0.41</h3></body></html>

here is my json payload.  

{"applicationName":"rtAerisSMS",
"applicationShortName":"rtcAeris",
"applicationTag":"aerframe",
"description":"A sample AerFrame application"
}

Thanks for your help.

Mark

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mark sampson

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Posted 3 years ago

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3 years ago
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Bob Heckmann, Official Rep

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Hi Mark,

Thanks for the post. About 3/4 of the way down in the html code you provided there is this string: HTTP Status 401 - Unauthorized, which suggests the URL you're using is incorrect. Most likely, the Account ID or Account API Key you supplied is the problem. This screen shot provides an example:




For more information please reference our AerFrame tutorial.

Regards,
Bob
3 years ago
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mark sampson

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Bob,

Thanks for your reply.

Is there a way for me to show the url line without exposing it to the world?  I got the account number and account API key as shown in the manual.  no braces, no extra characters.

I just tried it now and got a new error as shown below.

thanks

Mark


<html><head><title>Apache Tomcat/7.0.41 - Error report</title><style><!--H1 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:22px;} H2 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:16px;} H3 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:14px;} BODY {font-family:Tahoma,Arial,sans-serif;color:black;background-color:white;} B {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;} P {font-family:Tahoma,Arial,sans-serif;background:white;color:black;font-size:12px;}A {color : black;}A.name {color : black;}HR {color : #525D76;}--></style> </head><body><h1>HTTP Status 415 - Unsupported Media Type</h1><HR size="1" noshade="noshade"><p><b>type</b> Status report</p><p><b>message</b> <u>Unsupported Media Type</u></p><p><b>description</b> <u>The server refused this request because the request entity is in a format not supported by the requested resource for the requested method.</u></p><HR size="1" noshade="noshade"><h3>Apache Tomcat/7.0.41</h3></body></html>
3 years ago
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Bob Heckmann, Official Rep

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Mark,

Can you provide a screen shot that blurs your account ID and API key or fill those fields with x's and take a screen shot?

Regards,
Bob
3 years ago
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mark sampson

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Sure, here is screenshot from PDF
3 years ago
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Bob Heckmann, Official Rep

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Mark,

You've selected Clear Device Registration in the Request field. You need to select Create SMS Application.

Regards,
Bob
3 years ago
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mark sampson

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yep, thanks for pointing that out.

Here it is failing with the 401 error.

Mark

3 years ago
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Bob Heckmann, Official Rep

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Mark,

The screen shot is really blurry. Just to confirm, your Account ID ends in 04 and your API key ends in fb4858. Is that correct? Error 401 usually points to a problem with one of those values so please double-check them, especially the API key.

Regards,
Bob
3 years ago
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mark sampson

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Sorry about the blur.  Have a better shot now.

Yes, they ends in 04 and in fb4858.

Here is the result I get.

<html><head><title>Apache Tomcat/7.0.41 - Error report</title><style><!--H1 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:22px;} H2 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:16px;} H3 {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;font-size:14px;} BODY {font-family:Tahoma,Arial,sans-serif;color:black;background-color:white;} B {font-family:Tahoma,Arial,sans-serif;color:white;background-color:#525D76;} P {font-family:Tahoma,Arial,sans-serif;background:white;color:black;font-size:12px;}A {color : black;}A.name {color : black;}HR {color : #525D76;}--></style> </head><body><h1>HTTP Status 401 - Unauthorized</h1><HR size="1" noshade="noshade"><p><b>type</b> Status report</p><p><b>message</b> <u>Unauthorized</u></p><p><b>description</b> <u>This request requires HTTP authentication.</u></p><HR size="1" noshade="noshade"><h3>Apache Tomcat/7.0.41</h3></body></html>

Would you be able to try it there with my credentials?

Thanks for your help

Mark



3 years ago
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Bob Heckmann, Official Rep

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Mark,

I updated a configuration setting on your account that I believe was causing the 401 error. You should be able to proceed now.

Regards,
Bob
3 years ago
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mark sampson

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works great, thanks for the help
3 years ago
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Bob Heckmann, Official Rep

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Great news Mark! Good luck with the rest. I'm going to close this thread as resolved. Just open a new one if you have additional questions.

Regards,
Bob

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