How can I transmit the APN to my device via Aeris' SMS function in the dashboard? What's the command I should put in the SMS window?

Hi Brian,

Welcome to the community.

Please refer to your device manufacturer in order to verify if your device supports configuration of the APN using MT-SMS. They can also advise which AT command is appropriate. 

In most cases, you would use the following AT command to set PDP context (and configure APN):

AT+CGDCONT=1,"IP","neo.iot.net"

Neo APN – GSM service: neo.iot.net
Neo APN – LTE service: iot.aer.net

Please read about other ways of configuring APN here: http://neo.aeris.com/support/get-started/program-device-apn/

Kind regards,

Piotr