How do i register my device and how do i establish data session?

  • 1
  • Question
  • Updated 3 months ago
how do i register my device and how do i start a data session
Photo of Stacey Byrne

Stacey Byrne

  • 4 Posts
  • 0 Reply Likes

Posted 3 months ago

  • 1
Photo of Matthew Gilmartin

Matthew Gilmartin, Official Rep

  • 19 Posts
  • 0 Reply Likes
Hi Stacy,

Have you provisioned the devices using the instructions included with the SIM cards? Once the SIMs are provisioned, you can insert them into the devices you wish to use them with.  As long as they are in either 3G or LTE coverage, they should transmit data.

If you still have questions or issues, please submit a trouble ticket to support@aeris.net with the specific device identifiers and we will take a look at the individual SIM cards for you.

Thanks,
Matt G
NEO Support Team