I have tkstar tracker there is a Sim ship that came with it but I do not have a phone number to activate my tracker

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  • Updated 1 week ago
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Charles Hood

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Posted 3 years ago

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Piotr Szyk

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Hi Charles,

Welcome to the community.

Can you please clarify your question? Have you already provisioned your SIM? Could you please provide the SIM number (ICCID) so that I can advise what phone number (MSISDN) is attached?

Best regards,

Piotr
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Charles Hood

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I am not Adept at computers or SIM cards I want to know if I can just buy a regular SIM card to activate my tracker
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Piotr Szyk

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Hi Charles,

You can create an account and order your SIMs here: http://neo.aeris.com/

Can you please provide more details regarding your project so I or another community member can help?

Best regards,

Piotr 
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Chelelo

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Nuebo numero
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Charles Chiz Falla

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i have the iccid number but not the actual sim number can you help me out with that 

thanks
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Abraham Fuentes, Official Rep

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Hello Charles,
 
Please elaborate on what type of assistance you are in need of.
I see you have added a comment to a an older thread.
Can you please start a new thread with your problem so that we may better address your concerns and requirements,

Thank You 
Neo Support
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Greg Pawlikowski

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I have a SIM card with a phone number why won't it activate
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Ryan McManigal

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My tracker says that I must call it or send it a message. So what is the phone number? I have around 18 different numbers and none of them work or are called a phone number!

When I call or text the MSISDN I get an error message. Frustrating that this basic info isn't more clear and that I have to ask for it in a forum.
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Suryakant Gahlot, Official Rep

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Hello Ryan,
 
Sorry to hear this. We will be reaching out to you separately via email to address your concern. 

Thank You 
Neo Support