I need a copy of an invoice for services charged to my credit card.

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  • Updated 10 months ago
I need a copy of an invoice for services charged to my credit card. But I have not found a way to do that on the system. Probably obvious, but...
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Charles Judson

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Posted 10 months ago

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Abraham Fuentes, Official Rep

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Your invoices may be found in your NEO  dashboard by performing the following:
A) Select the "Reports" tab.
B) Select "Monthly"
C) Select "Reports month" 
D) your invoice should be shown.
Photo of Charles Judson

Charles Judson

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Thank you Abraham. My monthly invoice is there as expected. The one in question is not. It is $29.94, charges to my credit card on 6/21. 
Photo of Abraham Fuentes

Abraham Fuentes, Official Rep

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Hello Charles,

I will check with our accounting team to see if I can dig up additional information. Do you have an invoice number or description from your credit card statement. If so please do not post it here I will send you a direct e-mail with reference of case# 53851

Regards,
Neo Support