Is there someone in this company that can help me with the SIM Card order # 100001680 2-3 day shipping ?

Is there someone in this company that can help me with the SIM Card order # 100001680 2-3 day shipping that was charged to my credit card and I never receive it and is still processing in AERIS system? Since 2 days I still waiting a response from someone and never receive any heplful information fro the company.Do I cancel this order with my credit card and place a new order or you are going to send me the SIM Cards that I order ?

Richard Decatrel

12 Posts
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Posted 3 weeks ago

3 weeks ago

Frankie King, Official Rep

22 Posts
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Hello Richard,
We have engaged the SIM management department regarding this issue and how to best resolve it. You should have received an update via your initial ticket just a few minutes ago. Please check your email at your earliest convenience for the updated status.

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3 weeks ago

Richard Decatrel

12 Posts
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I just received it after your reply.

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