Is there someone in this company that can help me with the SIM Card order # 100001680 2-3 day shipping ?

  • 1
  • Problem
  • Updated 7 months ago
Is there someone in this company that can help me with the SIM Card order # 100001680 2-3 day shipping that was charged to my credit card and I never receive it and is still processing in AERIS system? Since 2 days I still waiting a response from someone and never receive any heplful information fro the company.Do I cancel this order with my credit card and place a new order or you are going to send me the SIM Cards that I order ?
Photo of Richard Decatrel

Richard Decatrel

  • 14 Posts
  • 0 Reply Likes

Posted 7 months ago

  • 1
Photo of Frankie King

Frankie King, Official Rep

  • 23 Posts
  • 0 Reply Likes
Hello Richard,
We have engaged the SIM management department regarding this issue and how to best resolve it. You should have received an update via your initial ticket just a few minutes ago. Please check your email at your earliest convenience for the updated status.  
Photo of Richard Decatrel

Richard Decatrel

  • 14 Posts
  • 0 Reply Likes
I just received it after your reply.