Missing 6 Digit Code

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  • Problem
  • Updated 2 years ago
The latest SIM that I orderd from DigiKey is missing a 6-digit activation code.  The last four digits of the card are 8780, is there a way to retrieve the code?

Thanks in advance!
Photo of Charles Ogden

Charles Ogden

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Posted 2 years ago

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Photo of Abraham Fuentes

Abraham Fuentes, Official Rep

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Hello Charles,

We have sent you a separate e-mail with case reference number 58576, please respond to it with the following information.
Can you tell us how many SIM cards were in the order and when they were ordered?
Also please provide us with the entire ICCID # on either your first or last SIM card in the order.

Or if you prefer you may post the information onto this forum.

Best Regards,
Abraham Fuentes
Digikey-Neo Support