Need to change account managers e-mail address

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  • Problem
  • Updated 2 weeks ago
I need to change my e-mail address on my aeris account and can not figure out how.
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Richard Larsen

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Posted 2 weeks ago

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Norma Pavao, Official Rep

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Hello Richard,

Thank you for reaching out for assistance with this issue.  From initial review I do not see the ability to modify the email, but I would like to confirm.  Can you provide me your Account ID number so I can further investigate?

Thank you,

Norma
Neo Team
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Richard Larsen

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16709 Problem is I am paying the bill but not getting a notice / receipt. 
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Norma Pavao, Official Rep

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Hi Richard,

Yes I do not see the ability to change the email address.  I have an open ticket as we are discussing your account I would like to further discuss privately through our ticket.  I will send you an email through the existing ticket here shortly to further discuss and find a solution for you.

Regards,
Norma
Neo Team
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Richard Larsen

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Can you please email me at richard@campbell.net as the old email no longer gets to me.