Need to change account managers e-mail address

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  • Problem
  • Updated 1 week ago
I need to change my e-mail address on my aeris account and can not figure out how.
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Richard Larsen

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Posted 2 years ago

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Norma Pavao, Official Rep

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Hello Richard,

Thank you for reaching out for assistance with this issue.  From initial review I do not see the ability to modify the email, but I would like to confirm.  Can you provide me your Account ID number so I can further investigate?

Thank you,

Norma
Neo Team
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Richard Larsen

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16709 Problem is I am paying the bill but not getting a notice / receipt. 
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Norma Pavao, Official Rep

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Hi Richard,

Yes I do not see the ability to change the email address.  I have an open ticket as we are discussing your account I would like to further discuss privately through our ticket.  I will send you an email through the existing ticket here shortly to further discuss and find a solution for you.

Regards,
Norma
Neo Team
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Richard Larsen

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Can you please email me at richard@campbell.net as the old email no longer gets to me.
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samuel silver

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This is Samuel Silver I have the same problem, can't change email address, but closing down the old email address, please email to me: at info@accumerchant.com
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Richard Larsen

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I need to update my e-mail address to larsenalarms@yahoo.com
Also I have changed my cc info and owe some back month payments. please run any owed on new card. Sorry about the mess up on my end. had card replaced and forgot to update it on this account.

Richard Larsen 16709

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Abraham Fuentes, Official Rep

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Hello Richard,

Can you please confirm your current e-mail

Thank You,
Neo Support