Network down?

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  • Problem
  • Updated 2 years ago
My devices stopped communicating this morning.  The dashboard does not show any issues, and the devices still appear to be registered, but they cannot establish a data connection.  Is there a network problem?
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Keith

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Posted 2 years ago

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Dharm Singh

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Ditto for me.
One device stopped communicating (No Data session) since morning.

System issues?
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Stephen Blackburn, Official Rep

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The Aeris NOC reported no issues with the GSM network yesterday. Are your devices working now?

Best Regards,
Aeris Support
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Dharm Singh

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Mine started working last evening on its own.

Thanks
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Abraham Fuentes, Official Rep

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Keith,

Our system shows that your 4 connected devices appear to be recently functional.

Device#1 Last data stop: 2016-05-10 18:01:45 GMT
Device#2 Last data stop: 2016-05-10 18:00:32 GMT
Device#3 Last data stop: 2016-05-10 18:01:14 GMT
Device#4 Last data stop: 2016-05-10 03:01:47 GMT 
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Keith

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Yes, all are now communicating.  The devices started working again yesterday evening.  Thank you.