network registration with Verizon Wireless & Aeris NEO SIM

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  • Problem
  • Updated 3 years ago
  • Solved
Hi I am using an Aeris Neo SIM witha Gemalto LTE CAT1 Modem. The modem works only with Verizon network.
When I check the network registration status, I get forbidden as the status. Please help to resolve this issue. AT command and response is shown below. 3 in the response corresponds to network forbidden.

 at+cops=?
+COPS: (3,"AT&T","Verizon","311480",7),,(0,1,2,3,4),(0,1,2)
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Prasad Panchalan

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Posted 3 years ago

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Abraham Fuentes, Official Rep

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Prasad,

Can you provide us with the last for digits of ICCID# ?

Thanks,
Neo Support
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Prasad Panchalan

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Hi
7886 is the last four digits of ICCID
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Prasad Panchalan

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Hi Any updates ?
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Abraham Fuentes, Official Rep

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Prasad,

Device is currently registered and successfully completed SMS sessions. But has never established a data session. Following are recommendations for troubleshooting:

Ensure the APN in the device is set correctly, including dots, case-sensitivity, etc.; Your APN is iot.aer.net and/or ppiot.aer.net
Ensure your device is able to allow data and data roaming

If the above steps do not solve the problem, please let us know.

Reagrds,
Neo Support
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Prasad Panchalan

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Hi Abraham Fuentes,

Thank you for your reply.

Sorry for creating a confusion. The SIM card was not registering with a 4G capable Device that works only with Verizon network. Then I tried with a 3G modem that works with any network and that is why the registration was a success.

Now All we need to know is Aeris SIM will work with Verizon network or not?

Can you please clarify?

Best Regards
Ganesh
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Abraham Fuentes, Official Rep

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Official Response
Ganesh,

Neo SIMS are designed as GSM and/or LTE depending on which device and/plan you purchase. However they will not work on a CDMA network, which is what Verizon is therefore regrettably the answer is no by design our Neo SIMS will not work on the Verizon network.

Best Regards,
Abraham Fuentes
Neo Support