Non-US Credit Card

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  • Question
  • Updated 2 years ago
I am with an Australian company and we have domestic US customers.  I'd like to use your Neo platform with our customers in the USA.

I am not able to place any orders through your platform because your billing system requires a US billing address for my credit card.  I only have Australian credit cards.

Is it possible to setup an authorization to bill my card?

Thank you
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James Purdom

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Posted 2 years ago

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Janet Otero

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Hi James, Thank-you for your inquiry. I will look into how we can handle your billing question. Kind regards,
Janet
Photo of Janet Otero

Janet Otero

  • 25 Posts
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Hi James,
Unfortunately, Neo will not accept a credit card from outside the US. Thank-you for your interest.
Have a good day.
Kind regards,
Janet