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Non-US Credit Card

Question
Updated 4 years ago

I am with an Australian company and we have domestic US customers. I'd like to use your Neo platform with our customers in the USA.

I am not able to place any orders through your platform because your billing system requires a US billing address for my credit card. I only have Australian credit cards.

Is it possible to setup an authorization to bill my card?

Thank you

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Posted 4 years ago

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25 Posts
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Hi James, Thank-you for your inquiry. I will look into how we can handle your billing question. Kind regards,
Janet

Comment

25 Posts
1 Reply Like

Hi James,
Unfortunately, Neo will not accept a credit card from outside the US. Thank-you for your interest.
Have a good day.
Kind regards,
Janet

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