Outrageous Billing...

  • 1
  • Problem
  • Updated 3 months ago
I just used this service for the first time. I simply login to internet, surf, and watch tv. I noticed by today that my billed says I am billed for $3,518.90. for consuming 3.14GB. If that is the bill, this is indeed outrageous. For $40.00 or little less, I will get that amount of data from other providers.Can someone explain to me if this is a glitch or for real...
Photo of E A

E A

  • 1 Post
  • 0 Reply Likes

Posted 3 months ago

  • 1
Photo of Surbhit Saxena

Surbhit Saxena, Official Rep

  • 44 Posts
  • 1 Reply Like
Hi,

Thank you for contacting Aeris Support. We have received your case and, will begin efforts towards investigating your reported issue. Updates will be provided as soon as they become available.

Regards,
Surbhit Saxena
Photo of Surbhit Saxena

Surbhit Saxena, Official Rep

  • 44 Posts
  • 1 Reply Like
Hi,

I request you please email us support@aeris.net with ICCID of your SIM. We will be happy to assist you there

Thanks,
Surbhit Saxena