pisector security - GSM voice calls

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  • Updated 3 years ago
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GSM Based security system using SMS and GSM calls if the land-line is down. My Aeris device page has the sim as "Block Voice" with the check box grayed out. How can this be changed?  Is this a plan issue or a technical issue?

Also, it has a IMEI vs. IMSI. Are these the same?
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Bob

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Posted 3 years ago

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Bob Heckmann, Official Rep

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Hi Bob,

Neo SIMs are configured to block voice as a security measure. This prevents handsets from reaching M2M devices and engaging in malicious behavior.

There are circumstances where M2M devices are voice enabled but only with an application carefully built to manage that type of traffic. Let us know if your solution fits this description.

Regards,
Bob
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West Pouchon

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How can I sims to unblock voice I can't talk on my devices
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Bob Heckmann, Official Rep

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Hi West,

The Neo connectivity service does not support voice. For information about our GSM / UMTS service with voice please contact our sales team.

Regards,
Bob