worked until today, what does this mean?
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Posted 3 years ago
Norma Pavao, Official Rep
- 152 Posts
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Samuel,
In order to investigate we need to know your device ID can you provide either the ICCID or MSISDN?
Regards,
Norma
Neo Team
In order to investigate we need to know your device ID can you provide either the ICCID or MSISDN?
Regards,
Norma
Neo Team
- 10 Posts
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N/AICCID:89185015032500239941
IMSI: . 204043396202604
This is one of the 2 having this problem today
IMSI: . 204043396202604
This is one of the 2 having this problem today
Norma Pavao, Official Rep
- 152 Posts
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From reviewing the logs the device has been transmitting data on the 3rd of April to present, please advise if you are still seeing a problem and if you are is there a specific timestamp we need to be looking at?
Regards,
Norma
Neo Team
Regards,
Norma
Neo Team
Norma Pavao, Official Rep
- 152 Posts
- 2 Reply Likes
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