Registration

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  • Question
  • Updated 4 months ago
Photo of Luiz Canuto

Luiz Canuto

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Posted 4 months ago

  • 1
Photo of Norma Pavao

Norma Pavao, Official Rep

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Hello Luis,

Thank you for reaching out.  I would be happy to help with addressing any question you have regarding registration.  I don't see the question posted, can you let me know what your question is?

Thank you,
Norma
Neo Team
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Norma Pavao, Official Rep

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Hello Luis, 

I would be happy to assist you with any question pertaining to Registration, please do respond in this post.  Thank you for your time and attention.

Regards,
Norma
Neo Team
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Norma Pavao, Official Rep

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Hello Luis,

Did you still have Registration related question? 

Regards,
Norma 
Neo Team
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Mychel Steckler

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Not Luis, Mychel. Yes, can't find where to register.
Photo of Norma Pavao

Norma Pavao, Official Rep

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My apologies Mychel, the post had the name of Luis. By "where to register" can you provide more details of what you are attempting to do?  It is not clear if you are looking to register for an account to order SIMs, or if you are having difficulty with cellular registration of an active you have with us.  Appreciate the clarification.

Regards,
Norma
Neo Team
Photo of Mychel Steckler

Mychel Steckler

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I jumped into Luke's feed. I have a SIM and am not able to get it registered.
Photo of Norma Pavao

Norma Pavao, Official Rep

  • 128 Posts
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Hi Mychel,

Can you provide the ICCID so I can research the log activity?

Regards,
Norma 
Neo Team