Stop Billing for a device

  • 2
  • Question
  • Updated 2 months ago
How do i stop the billing on a device. i cancel it and tried to change rate plan to nothing but is unable to figure out how to stop the billing on the device
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PAULK

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Posted 3 months ago

  • 2
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Surbhit Saxena, Official Rep

  • 48 Posts
  • 1 Reply Like
Hi Paul,

Thanks for contacting Neo support. We will reach out via a separate email to address your query.

Best Regards,
Surbhit Saxena
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Surbhit Saxena, Official Rep

  • 48 Posts
  • 1 Reply Like
Hi Paul,

We tried reaching you via separate email as well but didn't received any response. Can you please provide the device details, to investigate further. 

Best Regards,
Surbhit Saxena