The Data sessions for my sim cards are not active. What do I do?

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  • Updated 1 year ago
Data Session Inactive
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David Self

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Posted 1 year ago

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Lilibeth Ocando, Official Rep

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Hello David, 


Thank you for contacting Aeris. We have received your case, could you please provide the device identifier? 

 

 Best regards,

Lilibeth Ocando

Customer Support Engineer

Aeris Communications, Inc
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David Self

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89011702272024948009
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David Self

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echnologyIdentifierTraffic typeEvent typeTimestampIP addressServiceTo device (Bytes)From device (Bytes)Duration (Seconds)Network location infoSMS statusLTE89011702272024948009PacketStopped2017-08-22 20:48:59 +000010.160.248.183LTE7999749711270
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David Self

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any news on this?  I still cannot get data session started.