Unable to add credit card.

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  • Question
  • Updated 4 months ago
Unable to add credit card. Error response is  "address not found"  Please advise.
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Michael Fleming

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Posted 4 months ago

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ROHIT PANT

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Hi Michael,
   I hope you are doing fine. Please accept my apology for delay in response. 

We are working on this and will respond you soon.

Regards
Neo Team
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ROHIT PANT

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Hello Michael,  
 I hope you are doing fine. we checked your account and it was deleted due to non-payment of the outstanding invoice.  If you want to enable services again, you'll need to pay the outstanding balance to our Accounts Receivable team, and then you will need to create a new account using your credit card.
Please refer to your last invoice and let me know if you have any questions.