Unable to modify settings for iOS device and LTE

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  • Updated 11 months ago
I am utilizing iOS devices as communication gateways for my application.  I am able to utilize the 2G/3G service with the devices by changing the Cellular Data Network settings to neo.iot.net.  I connect and transmit data without issue.  I am now attempting to use the same devices with the 4G/LTE SIMs.  The Cellular Data Network settings are no longer an option.  Is this a limitation of the 4G/LTE service vs. the 2G/3G service?  Thanks.
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Joe Alfrey

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Posted 1 year ago

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Piotr Szyk

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Hi Joe,

Thanks for your post. 

Can you please provide more details so I or another community member can help? Would it be feasible to provide screen shots of your settings with 2G/3G SIM and 4G/LTE one?

Thank you very much.

Kind regards,

Piotr
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Joe Alfrey

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The screen shots are below.  The 2G/3G SIM and the 4G/LTE SIM were placed in the same device.  I have highlighted the setting option "Cellular Data Network" in the 2G/3G scenario, that is not available in the 4G/LTE settings.

2G/3G






4G/LTE





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Joe Alfrey

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I resolved by using Apple Configurator, creating a profile and inserting the APN settings on the Cellular tab.