I want to change a provisioned SIM to a different device.
The old device was a 2G/3G device, and the new device is 4G LTE. 1.) When I provision a new SIM in a device, does it become "registere...
Conversations
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Usage updates
How often is the usage data updated? I am testing an application and I know data is being transferred from my device to an online databa...
registration question
Hi, I have a question regarding device registration. I am currently trying to setup a raspberry pi with a SIM800 modem on the aeris netwo...
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I would like to modify the current rate plan on my account
How does one change the rate plan?
Do you have an FAQ on calculating data usage?
We are transferring very little data yet the dashboard shows 250KB per day usage. How can figure out how to minimize?
usb modems
Can I use the sim card with the following types of devices? 1.)
T-Mobile rocket usb modem?
2.) AT&T Sierra Wireless Shockwave?3.) ...
How do I change the carrier?
How do I change the provisioning from t-mobile to AT&T? Location does not support t-mobile coverage.
How can I transmit the APN to my device via Aeris' SMS function in the dashboard? What's the command I should put in the SMS window?
SIM started working but after we received one data session, the device could not reconnect
We have just started testing SIMs on our Telit modems. The device connected once and then not again. The SIM ICCD is 89185000160629152724...
network outage
How do I see if there is a network outage? We are currently seeing some issues that started earlier today and we're trying to see if ther...
Device not appearing in Dashboard
After a long delay I believe I now have my device registering but it no longer appears on the Dashboard. It showed up when I first prov...
Billing Question
I have just started testing out two sims with my devices for the past two days. I'm having issues getting the devices to register or tran...
Is there a way to send an SMS to multiple Sim Cards simultaneously from aeris platform?
Send an SMS to multiple Sim Cards simultaneously
Bob or anyone ... what device are people using this service for?
I'm trying to use this service with a gps tracker. I bought another one that programs differently from the cheap one that required a pho...
Provisioned SIM not showing service in device
I provisioned a new SIM and put it in an unlocked SIM cell phone from Russia. It says there is no service and the diagnostic page on aeri...
Will Aeris Sim cards work with Huawei Power-FiE8231?
I am looking for a way to provide a hotspot in an agricultural setting fr an IOT device. Is there a set of criterion listed somewhere t...
Voices Fees???
Is there a reason why I been charged with the "GSM -Voice Fees" My Sim cards don't have voice in their profile.
Can I Use The USA SIM Card in Any Other Countries?
Hello, I am Jo
Jimorshy. Actually I have one USA SIM
card and I want to use it in other countries like UK, Mexico and Canada. But I
a...
Create Inbound (MO) SMS Subscription
What data is required to create an Inbound (MO) SMS Subscription? { "callbackReference":{ "callbackData":"{???????appShortName?????}-m...
Do I need a separate account for SIMs purchased through Digi-Key?
I bought my first batch of "mini" SIMs directly from Aeris and got them assigned to my account OK. I needed some "micro" SIMS, and as fa...
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