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Conversations

Recent Conversations
Conversations 381 - 400 of 458
Photo of ERobishaw
invoices
I cannot see monthly invoices on the portal. I go to Reports >> MOnthly The little green ajax box pops up and says "Loading Invoices..."...
  • 1 me too
  • 5 replies
  • Problem
  • Acknowledged
Photo of Sang Lee
Multiple SMS Count
Whenever I send SMS to my devices through NEO platform, it sends multiple times until device receives the message. When I see billing, it...
  • 1 me too
  • 2 replies
  • Question
Photo of Bruce B
AerFrame ErrorCode 34
When attempting to send an SMS to several sims on our account from the diagnostic screen (most recently the sim ending 01335) I'm getting...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of ERobishaw
Outage
How do I report / resolve a regional outage? I have 10 devices that disconnected within 30 seconds of each other, 20 hours ago, and have...
  • 1 me too
  • 12 replies
  • Problem
Photo of Ryan
Volume Discount
I am operating about 20 SIM cards with great success. I am looking at a contract that will add 200 per month. At what point does a subscr...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of ERobishaw
bill on portal
Am I missing something, or is there a way to see your monthly bills on the portal? If not, are they mailed? Is there any way to get an el...
  • 1 me too
  • 4 replies
  • Question
  • Answered
Photo of Bob Heckmann
IoT Silicon Valley Meetup
Join the Aeris team at our next IoT Silicon Valley Meetup! Tweet us @AerisM2M or send us a note if you would like to meet us there! We lo...
  • 2 me toos
  • 0 replies
  • Announcement