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Conversations

Recent Conversations
Conversations 41 - 60 of 415
Photo of Jose Mares
Adding the APN to a GPS device
Hello, I ordered some sim cards in order to test them on some GPS devices. I have activated and provisioned one of the sims and all looks...
  • 1 me too
  • 12 replies
  • Question
Photo of Rockwell Automation
Modem has IP address and receives SMS from Aeris Dashboard but does not respond to pings through Aeris
I am using a Sierra Wirless GX450. I have an industrial SIM (LTE) installed and when I power the device on the device is able to get an I...
  • 1 me too
  • 2 replies
  • Problem
Photo of Christian Garcia
Im having issues to set up my GPS devices
Im having issues to set up my GPS devices, i followed the process, assigned, register, and set up apn, but still are not able to establis...
  • 1 me too
  • 4 replies
  • Problem
Photo of Charles Ogden
Missing 6 Digit Code
The latest SIM that I orderd from DigiKey is missing a 6-digit activation code.  The last four digits of the card are 8780, is there a wa...
  • 1 me too
  • 1 reply
  • Problem
Photo of Timothy Hess
If I cancel a SIM can it then be reactivated later?
For example, if I have 10 sims, and currently only need 6, can I cancel the other 4 and then reactivate them at a later date?
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Miguel Zaratiegui
Device never registered
I'm configuring a SIM800 (in an Adafruit Fona 800/Arduino Uno) to use the following SIM IMSI:204043397615323 MSISDN:11836683935 ICCID:89...
  • 1 me too
  • 1 reply
  • Problem
Photo of Dallas Kashuba
Activation email for new account never arrives
I'm trying to create a new account to register a Digi-Key, but the activation email never arrives.  I've now tried three times with three...
  • 2 me toos
  • 1 reply
  • Problem
Photo of Joe Merryman
Test problem 3
test
  • 1 me too
  • 0 replies
  • Question
Photo of Nate Meeeks
Are these cards WCDMa or can i order them, for say a fleet of interlock devices that i want to track?
Interlock Fleet 
  • 1 me too
  • 1 reply
  • Question
Photo of Kelly Page
One or more of your units has exceeded your threshold limit(s).
We recently purchased a 5 pack of 3G/LTE SIM cards.  We bought 10MB per month.  After using 2 of the devices this weekend I get this emai...
  • 1 me too
  • 1 reply
  • Question
Photo of Martin Evans
I have a: GT005/ 3_BS , GPRS/GSM. GPS vehicle tracker which sim card do I need for it? My phone is verizon
I don't have any service on the phone but I have a text talk app. With a phone number and use Wi-Fi. Someone keeps stealing my bicycles...
  • 1 me too
  • 2 replies
  • Question
Photo of Philip Gervais
Cannot establish data session with AoyaStar GPS. Any suggestions?
I have an AoyaStar T2D GPS unit I have been trying to get up and running. The device is registered on the network and the LED indicators ...
  • 1 me too
  • 2 replies
  • Question
Photo of Sylvano Carrasco
Cant find activation code
I ordered a pack of NEO 2G/3G SIMs. Unfortunately I threw out the paper and packaging that has the Activation Code. My order number is #...
  • 1 me too
  • 1 reply
  • Problem
Photo of Seth Lee
Digikey-neo.aeris account not allowing me to activate SIM card.
My Digikey-neo.aeris.com account does not allow me to enter activation code for my newly purchased SIM card. When i click the link "my di...
  • 1 me too
  • 2 replies
  • Problem
Photo of IT Inc.
SIM is working, device is transmitting but your Diagnostic page doesn't show Registration and Data Sessions established
SIM is working, device is transmitting data to my server but your Diagnostic page doesn't show Registration and Data Sessions established...
  • 2 me toos
  • 4 replies
  • Problem
Photo of Volker Brohm
Initial SIM card registration problem with non cell phone device
Hello, we are trying to register a new neo aeris sim card using a SIM7500A module with AT commands. We followed the "Get started" tutoria...
  • 1 me too
  • 0 replies
  • Problem
Photo of Nayab Khan
Why has one of my device been deregistered?
I have several GSM devices that are working fine. Two of them are having an issue. One of these devices shows that it has been deregister...
  • 1 me too
  • 2 replies
  • Problem
Photo of Justin Cohen
I cannot activate my SIM Card purchased from Digi-key
We are in a senior design group and we submit order requests to our advisor. Then, our department puts in the order for Digikey and we ju...
  • 2 me toos
  • 3 replies
  • Problem
Photo of Nayab Khan
Wrong message "device never registered" on one of the devices
Another one of our devices has stopped transmitting data. It worked fine until two days ago. In the diagnostic dashboard it says "Device ...
  • 1 me too
  • 1 reply
  • Problem
Photo of SHYAM THILLAINATHAN
I would like to cancel my account
Hi, We initiated an account with Aeries early 2017, but unfortunately, we stopped using Aeris services just a month after. I think the a...
  • 1 me too
  • 4 replies
  • Question