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Conversations

Recent Conversations
Conversations 61 - 80 of 415
Photo of Zachary Gilchrist
The Digi key portal is down with error message: distributor-storepage is temporarily unavailable.
The Digikey Portal is not up. distributor-storepage is temporarily unavailable. I purchased 3 different SIMs through digikey and their po...
  • 1 me too
  • 1 reply
  • Problem
Photo of JARED RUONALA
Discontinue monthly charges and close account. Thank you
This is a request to discontinue the monthly recurring charges to my account and to officially close the account. The sim cards that I pu...
  • 1 me too
  • 0 replies
  • Problem
Photo of Michael Egan
Tried to login. Need password reset. Do not receive reset email, so stuck. Please help.
Need password reset
  • 1 me too
  • 3 replies
  • Problem
Photo of Mitchel Szazynski
Neo-digikey page "temporarily unavailable"
The entire neo-digikey page seems to be down. It says "temporarily unavailable", and the only options are "logout" and "documentation". ...
  • 1 me too
  • 5 replies
  • Problem
Photo of JARED RUONALA
Micro 2G Sim will not register on digikey-neo.aeris.com.
Micro 2G Sim will not register on digikey-neo.aeris.com.  I have tried 1. Clearing registration on portal 2. Cycling my GPS tracking devi...
  • 1 me too
  • 7 replies
  • Question
Photo of JARED RUONALA
Can I register a Digikey sim card on the ssaerport.aeris.com portal?
  • 1 me too
  • 0 replies
  • Question
Photo of David Crook
SIM shipment missing codes
We have recieved 5 new 3G LTE SIM cards as promised but they arrived without the provisioning codes. Can anyone tell me how to re-acquire...
  • 1 me too
  • 0 replies
  • Problem
Photo of Nathan Looman
Error occurred while provisioning selected device(s): Device does not belong to this product
I purchased several new packs of SIMs and I have added two packs to the inventory for LTE/3G. When I select any of them to Provision I on...
  • 1 me too
  • 1 reply
  • Problem
Photo of Bob
SIM not working with USB modem in India
Hello, Use: USB Modem - HSDPA or Huawei USB stick Location: India I have purchased simcard and I am putting it in USB stick. But I can ...
  • 1 me too
  • 4 replies
  • Problem
Photo of Roland Donado
GSM device ip data cannot connect to a personal server on AWS
Folks or NEO support team, Please help. Details below. - Device: GSM A6 - Status:  1) can receive SMS when sent from the NEO site. 2) c...
  • 1 me too
  • 2 replies
  • Question
Photo of JARED RUONALA
Error Code -8
No Data Session. Send MTN-SMS failed. Cause: AirFrame Error Code -8 is received after sending SMS. Please let me know what Error Code -8 ...
  • 1 me too
  • 0 replies
  • Question
Photo of Roland Donado
Network Status : Some services are having issues explanation
Greetings, I am trying to make a BK-SIM7000E work. At this point in my attempt, I am getting the subject status for the network. Is the ...
  • 1 me too
  • 1 reply
  • Question
Photo of JARED RUONALA
My GPS tracker requires a 2G micro SIM 3FF card. Is this available?
I ordered 5 2G 2FF SIM cards. My Popsky GPS tracker requires a 2G micro SIM 3FF card. 1. Can I return the 2FF for a 3FF card. 2. if not, ...
  • 1 me too
  • 1 reply
  • Question
Photo of Eric Tweet
GSM SIM unable to register on network
I'm unable to register my Aeris GSM SIM (IMSI: 204043396723135). I'm attempting to connect in Nome, AK which appears well-covered on the ...
  • 2 me toos
  • 2 replies
  • Problem
Photo of Michel Bejin
how the speed calculated
hi I am new here, I was just testing your service I got connection, now my question is how do the speed calculated to your data, I purcha...
  • 1 me too
  • 0 replies
  • Question
Photo of Barry Gilbow
neo.iot.net is the APN I am attempting to use with the NEO Sim can anyone confirm this is correct?
 neo.iot.net  is the APN I am putting into the NEO sim with Hyper Terminal with no success//!!??
  • 1 me too
  • 2 replies
  • Problem
Photo of TSmith
What is the APN for for the aeris M2M?
I have an aeris M2M and need to determine the APN for the 3G WP8548. Note it is 3G-only module and using the mangOH.io for cellular wirel...
  • 1 me too
  • 1 reply
  • Question
Photo of mikeflores2000
Can the Aeris GSM SIM card program the APN in an iPhone 6 ?
Can the Aeris GSM SIM card program the APN in an iPhone 6?
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of Kamalani Kamelamela
What unlocked android headset should I buy that will work to set up sim card apn?
So my gps tracker manufacturer wanted a phone number I would use to send an sms from my phone to the gps tracker with the neo sim. Now I...
  • 1 me too
  • 0 replies
  • Question
Photo of Kevin Dale
AerFrame ErrorCode 5
Having trouble getting this project off the ground. It is an OBD2 GPS unit, which I've noticed has quite a few posts in the community. I ...
  • 3 me toos
  • 4 replies
  • Problem