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Conversations

Conversations 81 - 100 of 148
Photo of Prasad Panchalan
network registration with Verizon Wireless & Aeris NEO SIM
Hi I am using an Aeris Neo SIM witha Gemalto LTE CAT1 Modem. The modem works only with Verizon network. When I check the network registra...
  • 1 me too
  • 3 replies
  • Problem
  • Solved
Photo of Steve Schlanger
Registration not working
I can't get any new Aeris sim cards to register.  They're provisioned and billed, but no connection to the network.  I first tried our ow...
  • 1 me too
  • 8 replies
  • Problem
Photo of Ryan Ahlfors
Issues getting MO-SMS notifications via AerFrame
Hi, I've tried following the instructions for setting up AerFrame notifications here: http://neo.aeris.com/support/accessing-the-aeris-ne...
  • 1 me too
  • 2 replies
  • Problem
  • Solved
Photo of Girish
Requested Operation Not Supported
I am trying to get the device location using the function GetDeviceLocation(). But the response is      [transactionID] => xxxxxx-xxxx-xx...
  • 1 me too
  • 1 reply
  • Problem
  • Not a Problem
Photo of Jignesh Patel
lost pin number to provision sims
Hi, I am trying to provision sims form my March order number (76c59c10-e612-11e5-9502-0a8cd4eb33e9). But I lost the pin. Can you please ...
  • 1 me too
  • 4 replies
  • Problem
Photo of Raul Oaida
Lost the shipping slip with the activation code. How can I activate the sims now?
email address of the order is raul.oaida.m@gmail.com
  • 1 me too
  • 0 replies
  • Problem
Photo of jared l
Registered Sims, Still not showing on account
I registered my six digit code with my sims that came in the mail but none show on my dashboard or under devices. Thanks in advance!
  • 2 me toos
  • 8 replies
  • Problem
Photo of Chris
Received SIM cards but cannot assign them to my account.
Received SIM cards but cannot assign them to my account.  When going to the Dashboard I am not given the option to enter the Aeris code.
  • 3 me toos
  • 8 replies
  • Problem
  • Solved
Photo of Bryan Gorr
Data not received
Recently configured a SIM, (ICCID ending in 602312) but not able to receive data from remote device (Multitech Conduit) consistently. I d...
  • 1 me too
  • 5 replies
  • Problem
Photo of mike poursartip
Forgot my password, requested a erset, got the eail but the reset URL doesnot work. I have firefox 47 and should be OK,
Forgot my password, requested a reset, got the email but the reset URL does not work. I have firefox 47 and should be OK??
  • 1 me too
  • 2 replies
  • Problem
  • Solved
Photo of Anthony Ge
Can't create notification channel. "channelType may not be null"
Trying to go through the aerframe tutorial for sending/receiving SMS. I'm stuck trying to create a notification channel. I keep getting t...
  • 1 me too
  • 1 reply
  • Problem
Photo of shiloah warren
AerFrame ErrorCode 6
Please Advise 89185015062500147992 Send MT-SMS failed. Cause: AerFrame ErrorCode 6
  • 1 me too
  • 4 replies
  • Problem
Photo of Patrick Philp
Need help with Linux PPP connection and Telit modem
Trying to get PPP up on a custom ARM board running a Yocto flavor of Linux. The same modem, with the same configuration files works fine ...
  • 1 me too
  • 2 replies
  • Problem
Photo of shiloah warren
Device not Pinging
891850156062500146929 Was working just fine on 4/27. Was shipped and installed at another location today. SMS says delivered, but dev...
  • 1 me too
  • 11 replies
  • Problem
Photo of Mehmet Korucu
Communication issues
I received my SIMs and inserted one into my test device. It registered with the network. as of yesterday. I tried sending a SMS message ...
  • 1 me too
  • 8 replies
  • Problem
Photo of Mehmet Korucu
Did not receive order & unable to order more
Hi, I place an order on 4/29/16 and did not receive my order so I created a claim for it on 5/6/16. It is still not resolved. I wanted ...
  • 1 me too
  • 5 replies
  • Problem
  • In Progress
Photo of Dave Anderson
SMS replies for some commands
Using this device http://www.amazon.com/Floureon-OBD-GPS-Positioning-Diagnostic/dp/B017R6NT34?ie=UTF8&psc=1&re...With a Tracfone SIM card...
  • 1 me too
  • 7 replies
  • Problem
Photo of David Mekker
new user new sim can't connect
I have the sim in provisioned stat in neo. I added app neo.iot.net I can not connect, I tried 2 different devices that both work with oth...
  • 1 me too
  • 0 replies
  • Problem
Photo of Keith
Network down?
My devices stopped communicating this morning.  The dashboard does not show any issues, and the devices still appear to be registered, bu...
  • 1 me too
  • 4 replies
  • Problem
Photo of Bill Gadek
need 1on1 help with SMS to my tracker getting so confused
getting overwhelming just to send /receive sms to my tracker. installed sim , provision ok, 10buck deal to start. ARC seems imp...
  • 1 me too
  • 3 replies
  • Problem