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Conversations

Recent Conversations
Conversations 101 - 120 of 415
Photo of shawn francis
I am trying to use the 3G LTE sims on a gps, but the gps will not register. I am sending the commands through aeris sms
  • 1 me too
  • 1 reply
  • Problem
Photo of Madv
Excessive Data Usage LTE
We are testing LTE on our device. It should be reporting 50-100 KB/day, but we've had several days where data usage was 300, 400 & 500 KB...
  • 1 me too
  • 15 replies
  • Problem
Photo of Charles Hood
I have tkstar tracker there is a Sim ship that came with it but I do not have a phone number to activate my tracker
  • 1 me too
  • 4 replies
  • Question
Photo of Mario
AT&T APN for use with nimblink NL-SW-LTE-TNAG
Cant get any APN to accept. AT#SGACT=1,1 keeps erroring. ive tried both neo.iot.net and iot.aer.net.
  • 1 me too
  • 4 replies
  • Problem
Photo of Kate
Device Never Registered
I am trying to get a new SIM online. I have gone through the APN process and the device ICCID = *24202 is in the billing state, but the ...
  • 1 me too
  • 4 replies
  • Question
Photo of Rex Narang
Neoway M590 based board - rejecting registration status
I have activated a Aeris 2G SIM and am trying to use it with a NeoWay M590 board. The AT commands work. However, AT+CREG? keeps giving me...
  • 1 me too
  • 4 replies
  • Problem
Photo of David Self
The Data sessions for my sim cards are not active. What do I do?
Data Session Inactive
  • 1 me too
  • 4 replies
  • Question
Photo of Enrique Salgado
ntp servers
I currently am using a wifi cellular router with a Neo sim. Unfortunately, my application requires that I get out to the NTP servers whic...
  • 1 me too
  • 0 replies
  • Problem
Photo of Richard Decatrel
Is there a way to reactivate a SIM that was canceld?
Is there a way to reactivate a SIM that was canceld?
  • 1 me too
  • 3 replies
  • Question
Photo of John Seaton
Received SIM cards but cannot assign them to my account - NO ASSIGN SIMS on my Dashboard
Unable to provision my new SIM - I do not have the screen to enter my Unique Aeris ID I only have the top picture( dashboard) and not the...
  • 1 me too
  • 1 reply
  • Problem
Photo of Anand Nekkanti
pppd terminating with error "rcvd [LCP TermReq id=0x3 "User request"]" for roaming SIM
LINUX : imx6 3.14.28  PPPD version : pppd version 2.4.7 Log : Connect: ppp0 <--> /dev/ttyACM2 rcvd [LCP ConfReq id=0x1 <asyncmap 0x0> <ma...
  • 1 me too
  • 0 replies
  • Question
Photo of Jacqueline Salinas
I am having trouble connecting my device. Is the SIM card only compatible with cuellar phones?
  • 2 me toos
  • 0 replies
  • Question
Photo of Rick A Cole
Anyone know what error code 9 is?
Error Codes
  • 1 me too
  • 1 reply
  • Question
Photo of Charles Judson
Question: SIM card compatibility.
We want to switch our devices (Netbiters) to NEO SIMs and are informed the following specification is needed.  Does it sound compatible? ...
  • 1 me too
  • 2 replies
  • Question
Photo of Jacob Zimmerman IV
Using Cellular Modem
Ok, just got my card in the mail.  Set everything up online.  Followed the directions for setting the APN.  Device shows at not registere...
  • 1 me too
  • 0 replies
  • Question
Photo of Dave Ross
Part number needed Please
We have been buying LTE/3G Industrial Mini-2FF SIM and we need to release it with an official part number for our purchasing dept. The ba...
  • 1 me too
  • 1 reply
  • Question
Photo of Charles Judson
I need a copy of an invoice for services charged to my credit card.
I need a copy of an invoice for services charged to my credit card. But I have not found a way to do that on the system. Probably obviou...
  • 1 me too
  • 3 replies
  • Question
Photo of Nayab Khan
+PDP: DEACT ERROR for three consecutive days
I'm using SIMCOM's SIM800L modem with 2G GSM. While the application works to send device data every two hours, last Friday 3/31 it stoppe...
  • 1 me too
  • 2 replies
  • Problem
Photo of cliff.brake
LTE support
Does neo.aeris plan to support LTE Cat-1/m at some point in the future?  If not, what is the expected longevity of 3G support?  I assume ...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Coyt Barringer
Problem with ssaerport.aeris.com
Ok,  So I bought two sim cards from you guys but I can't figure out how to do ANYTHING with them in the ssaerport.aeris.com web interfac...
  • 2 me toos
  • 3 replies
  • Problem