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Conversations

Conversations 101 - 120 of 158
Photo of Anthony Ge
Can't create notification channel. "channelType may not be null"
Trying to go through the aerframe tutorial for sending/receiving SMS. I'm stuck trying to create a notification channel. I keep getting t...
  • 1 me too
  • 1 reply
  • Problem
Photo of shiloah warren
AerFrame ErrorCode 6
Please Advise 89185015062500147992 Send MT-SMS failed. Cause: AerFrame ErrorCode 6
  • 1 me too
  • 4 replies
  • Problem
Photo of Patrick Philp
Need help with Linux PPP connection and Telit modem
Trying to get PPP up on a custom ARM board running a Yocto flavor of Linux. The same modem, with the same configuration files works fine ...
  • 1 me too
  • 2 replies
  • Problem
Photo of shiloah warren
Device not Pinging
891850156062500146929 Was working just fine on 4/27. Was shipped and installed at another location today. SMS says delivered, but dev...
  • 1 me too
  • 11 replies
  • Problem
Photo of Mehmet Korucu
Communication issues
I received my SIMs and inserted one into my test device. It registered with the network. as of yesterday. I tried sending a SMS message ...
  • 1 me too
  • 8 replies
  • Problem
Photo of Mehmet Korucu
Did not receive order & unable to order more
Hi, I place an order on 4/29/16 and did not receive my order so I created a claim for it on 5/6/16. It is still not resolved. I wanted ...
  • 1 me too
  • 5 replies
  • Problem
  • In Progress
Photo of Dave Anderson
SMS replies for some commands
Using this device http://www.amazon.com/Floureon-OBD-GPS-Positioning-Diagnostic/dp/B017R6NT34?ie=UTF8&psc=1&re...With a Tracfone SIM card...
  • 1 me too
  • 7 replies
  • Problem
Photo of David Mekker
new user new sim can't connect
I have the sim in provisioned stat in neo. I added app neo.iot.net I can not connect, I tried 2 different devices that both work with oth...
  • 1 me too
  • 0 replies
  • Problem
Photo of Keith
Network down?
My devices stopped communicating this morning.  The dashboard does not show any issues, and the devices still appear to be registered, bu...
  • 1 me too
  • 4 replies
  • Problem
Photo of Bill Gadek
need 1on1 help with SMS to my tracker getting so confused
getting overwhelming just to send /receive sms to my tracker. installed sim , provision ok, 10buck deal to start. ARC seems imp...
  • 1 me too
  • 3 replies
  • Problem
Photo of Reuben P
Cannot establish connection
I have successfully achieved steps one through 5 of the API tutorial - Send / receive SMS with AerFrame API However have not been able t...
  • 1 me too
  • 3 replies
  • Problem
Photo of Sean Kimbrough
device registration and data session
I have properly provisioned 2 SIM cards per Abe in Tech Support. One card was not registering, I cleared cookies and browsing history, th...
  • 1 me too
  • 5 replies
  • Problem
Photo of Jason Yeung
Having problems provisioning new SIMs
I just got a new shipment of 10 SIMs but can't seem to add them to my account. Upon typing the package code (310086) it gives an error "U...
  • 1 me too
  • 1 reply
  • Problem
  • Not a Problem
Photo of Bruce B
Network Down?
Is the network down? None of my Neo sims are reporting and all I see is a red check with 'Some Units Are Having Issues' Please Advise ASAP!
  • 2 me toos
  • 6 replies
  • Problem
  • Solved
Photo of shiloah warren
Device not Registering
I have a device that was powered on and would not establish a data session. I sent a couple of SMS commands, and they went through just ...
  • 1 me too
  • 3 replies
  • Problem
Photo of Mike Almasri
Can't place an order through my account
I go to order sims but the page is blank
  • 1 me too
  • 0 replies
  • Problem
Photo of Daniel Bagwell
My Devices require that I have an activated Caller ID function for the SIM cards, Can I get that feature with Aeris?
I am having issues with the Data session - Never established data session -  The Devices are called V30 and they require that the SIM's ...
  • 2 me toos
  • 1 reply
  • Problem
Photo of Anthony Mendez
GPS API is asking for Puk1 Puk2 and Pin1 Pin2 to activate unit
Puk1 Puk2 Pin1 Pin2 Values?
  • 1 me too
  • 4 replies
  • Problem
Photo of Sang Lee
I can't login nor reset password
Can't login. Tried reset, Aeris does not send any email to any of my email account.
  • 1 me too
  • 0 replies
  • Problem
  • Not a Problem
Photo of Jose Manuel Ligero
Server has a weak ephemeral Diffie-Hellman public key Google Chrome issue
I need to connect to the API via Google Chrome, but any time i access i got the error "Server has a weak ephemeral Diffie-Hellman public ...
  • 1 me too
  • 0 replies
  • Problem