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Conversations

Recent Conversations
Conversations 161 - 180 of 415
Photo of Lawrence Rachman
SIMCOM SIM800L - Unable to establish connection
We are doing initial TCP testing with a SIMCOM SIM800L. Per the SIMCOM documentation, the command sequence to establish a connection is a...
  • 1 me too
  • 14 replies
  • Problem
Photo of Rich Morris
Do you have an FAQ on calculating data usage?
We are transferring very little data yet the dashboard shows 250KB per day usage. How can figure out how to minimize?
  • 1 me too
  • 1 reply
  • Question
Photo of Patrick O'Keefe
usb modems
Can I use the sim card with the following types of devices? 1.)   T-Mobile rocket usb modem? 2.)  AT&T Sierra Wireless Shockwave?3.) ...
  • 1 me too
  • 0 replies
  • Question
Photo of Mark Storer
Having Trouble Registering SIMS on the Network
Support, I received my Aeris Neo SIMS a couple weeks ago and am now trying to activate and use them.  However, I am running into som...
  • 2 me toos
  • 5 replies
  • Problem
Photo of Roy Levinson
How do I change the carrier?
How do I change the provisioning from t-mobile to AT&T? Location does not support t-mobile coverage.
  • 1 me too
  • 1 reply
  • Question
Photo of Marko Donaldson
device never registered
Purchased the following:  BeagleBone Black: single-board computerSeeed BeagleBone Grove CapeNimbelink NL-SW-HSPAP– HSPAP cellular moduleA...
  • 1 me too
  • 1 reply
  • Problem
Photo of Robert Szymborski
lost/missing aeris code for provisioning
missing aeris code for provisioning includes these mei codes 89011702272024490291 89011702272024490283 89011702272024490275 problem solv...
  • 1 me too
  • 0 replies
  • Problem
Photo of Brian
How can I transmit the APN to my device via Aeris' SMS function in the dashboard? What's the command I should put in the SMS window?
  • 1 me too
  • 1 reply
  • Question
Photo of Lloyd Alan Marshall
SIM started working but after we received one data session, the device could not reconnect
We have just started testing SIMs on our Telit modems. The device connected once and then not again. The SIM ICCD is 89185000160629152724...
  • 1 me too
  • 2 replies
  • Question
Photo of albert.hernandez34
Device does not register.
I am trying to communicate over the data network using the following device: http://en.rf-gsm.com/products/RF-V8.html I have configured ...
  • 1 me too
  • 2 replies
  • Problem
Photo of Lloyd Alan Marshall
I ordered 10 SIMs of 3G/LTE instead of 2G/3G. How do I fix my order?
  • 1 me too
  • 1 reply
  • Problem
Photo of Gordon Milligan
network outage
How do I see if there is a network outage? We are currently seeing some issues that started earlier today and we're trying to see if ther...
  • 1 me too
  • 1 reply
  • Question
Photo of Michael Egan
Device not appearing in Dashboard
After a long delay I believe I now have my device registering but it no longer appears on the Dashboard.   It showed up when I first prov...
  • 1 me too
  • 5 replies
  • Question
Photo of Jeff Cameron
Device not connecting to network
I am using Micron Prime AT Plus 3G devices with the Neo LTE/3G SIMs. I have one device that is sending data to my application (and worki...
  • 1 me too
  • 0 replies
  • Problem
Photo of Bob Heckmann
IoT Evolution Expo East 2017
IoT Evolution Expo East 2017 February 7, 2017 - February 10, 2017 Fort Lauderdale, FL Aeris is exhibiting at IoT Evolution Expo East i...
  • 1 me too
  • 0 replies
  • Announcement
Photo of Frank Papaleo
Billing Question
I have just started testing out two sims with my devices for the past two days. I'm having issues getting the devices to register or tran...
  • 1 me too
  • 3 replies
  • Question
Photo of Richard Decatrel
Is there a way to send an SMS to multiple Sim Cards simultaneously from aeris platform?
Send  an SMS to multiple Sim Cards simultaneously 
  • 1 me too
  • 1 reply
  • Question
Photo of Frank Papaleo
Connecting to AT&T
I'm testing out a tracking device which connects with 3G at gsm 1900 Mhz. Am I understanding correctly that these 2G/3G sims will not con...
  • 2 me toos
  • 2 replies
  • Problem
Photo of Charles Ogden
I have a Neo Aeris device (LTE SIM card) installed in a remote location that recently stopped transmitting data.
Up until yesterday (01/10/2017), the connection has been rock solid since the device was deployed on 01/05/2017.  On the 10th, the device...
  • 1 me too
  • 0 replies
  • Problem
Photo of Kris Paul
Data session not closing.
I tested a sim card using an android phone. Version 6.0. I disabled background data. everything worked as expected. The data records sho...
  • 1 me too
  • 2 replies
  • Problem