Advanced Rest Client App Ver. 8.14.55.288 not accepting AerFrame-JSON-Neo.json
I'm trying to load the AerFrame-JSON-Neo.json into the Advanced Rest Client App so I can launch the AerFrameTM API to Send / Receive SMS....
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Impossible to assign new SIM cards to my inventory
I tried to assing 100 new sim cards from order 1000001701 but they was not added to my SIM card inventory.
my device dont show sim card
i installed sim several times will not show sim let alone service
Discontinue monthly charges and close account.
This is a request to discontinue the monthly recurring charges to my account and to officially close the account.
Is there someone in this company that can help me with the SIM Card order # 100001680 2-3 day shipping ?
Is there someone in this company that can help me with the SIM Card order # 100001680 2-3 day shipping that was charged to my credit card...
device never registered , 89011 70227 20249 22459 , 89011 70227 20249 22442 , 89011 70227 20249 22384
89011 70227 20249 22459 , 89011 70227 20249 22442 , 89011 70227 20249 22384 these 3 never egistered
device not in data session
I have not been able to establish data session. I didn't think this would be so complicated. I provisioned and registered my MT08 GPS tra...
My device is saying invalid network
My Anyseccu radios are saying invalid network I should have the correct Apn... any ideas ? I'm not sure if I have the Sims configured pro...
SMS failed. Cause: AerFrame ErrorCode 6
Trying to send an SMS from the Neo Web Portal, but receiving ErrorCode 6. 9:22:16 AM$ sendsms 89185015032500233373 '+XT:1002,,,neo.iot.n...
its not working i want to cancel i don t want bills what i need to do
doesn t work i want to cancel everything i don t want more bills
giving up on this product
This product is not user friendly. I wasted a couple hours setting it up only to have it not work in my two devices. Do not bill me for...
I have a Tracker and I put a SIM card in and it only went inside sidewaysis that the incorrect way to put it in
Never established data session
I have a TK228 device. Everything seems to be working but cannot establish data session and no IP address. I see this problem is posted...
PUK required
When I try to program the APN it asks for a pin. I enter one and it says PUK (Personal Unblocking Key) required. How do I get that.
Device Never Registered
I got a new GSM SIM card and am trying with our custom IoT device. The SIM card is inserted, APN programmed. Here are the detailsICCID:89...
error: Device never registered
Our device is not able to get an ip or connection using the sim. MSI:310170202487591MSISDN:882350202487591ICCID:89011702272024875913
Unable to View Devices
When I select the Devices tab to manage my devices, there are no devices listed.
Provisioning error: Error occurred while provisioning selected device(s): No login details for input device ID
I'm trying to provision my first SIM and I get the following error:Error occurred while provisioning selected device(s): No login details...
Dashboard Data not Updating
Dashboard not updating with usage data. Similar to this post:https://community.aeris.com/aeris/topics/device-data-not-showing-up-in-dash...
I cancelled all my SIMs but still get $1 invoice each month. Please cancel all billing.
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Neo enables any company to easily develop, launch, and manage innovative M2M and IoT solutions that require cellular connectivity while dramatically reducing the time, cost, and hassle of obtaining and operating connectivity through traditional channels. Neo is powered by Aeris.
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