How do i register my device and how do i establish data session?
how do i register my device and how do i start a data session
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My SIM worked for a week and stopped. Now diagnosis says "Currently Blocked"
My SIM worked for a week and stopped. Now diagnosis says "Currently Blocked". Credit card on file is fine and i have no idea how to get o...
Connecting to a IoT device with a sim card
We have been using your sim with a web base diagnostic system and it is working well. I have been tasked with finding out the feasibilit...
is there a reason why when I suspend a sim card it return to bill a few days after?
is there a reason why when I suspend a sim card it return to bill a few days after?
TLS with TCP_NODELAY?
Using a U-Blox cellular modem, I can connect to my server in insecure mode and send data back and forth with no delays, using TCP_NODELAY...
I have entered my 6 digit code to my account, but I'm not seeing where the SIMS have been activated or registered to my account
I'm attempting to register my sim cards. I entered the 6 digit code, but I'm not getting any feedback that they have been activated or r...
Testing LTE device with Neo
Testing a device that contains a Quectel EC21-A (AT&T / T-Mo version) Cat M1 device with an Aeris LTE SIM. The device can see AT&T networ...
dog collars
Looking for info (help) on deciding if these are an option for dog collars and a security alarm system. Does anyone have experience with ...
How do I get my SIMs into a pool plan?
We're bringing on more and more devices and would benefit from having the pool plan feature. How do I implement that? carlton@inlinetec...
Pool Plans
Are pool plans available for SIMs? I see a Pool name where I can select a plan, but there are no options available. What is this for ...
Cause: AerFrame ErrorCode 6
Hi, I am trying to send an SMS to my SIM card and I keep receiving the error " Cause: AerFrame ErrorCode 6". My sim card is in a GSM shie...
SIM card order not received
How can I have the tracking # of the SIM cards that I ordered last week 2-3 days shipping,I have not received them.Order ##100001680.
Question about accessing a device from a computer
Private IP is not working. Need to access device remotely. I understand there are "for charge" VPN and other services that would allow t...
REAL PTT Requires Apn username and password. . Anyone know what to use??
Real ptt platform needs a APN username and Password? What are you using?
Adding the APN to a GPS device
Hello, I ordered some sim cards in order to test them on some GPS devices. I have activated and provisioned one of the sims and all looks...
GPS cattle tracker
I bought a GPS cattle tracker from China. It supports only 2g SIM. Can any one help me suggesting right SIM and the data plan for this de...
tk102
How to start a data session with a TK102 tracker?
SIMs for IoT devices in US but need to be tested in Australia first before shipment
We are an Australia-based company and we just bought 5 Mini 3G/LTE SIMs from Aeris website. We would like to test our device using the Ae...
API SMS to device flow/creating notification channel
I have created my SMS application, but am having trouble creating the notification channel. Here is what I am posting (per your API docu...
How does DNS work with a Neo SIM?
Newbie question: I think what happens is that when I register with my APN (iot.aer.net), the APN sends one or two DNS server IPs to my d...
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Device Monitoring and Troubleshooting
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