How can I know the network my Sim is on ? (AT&T or Verizon)?
I need a Cat M1 and AT&T LTE sim’s will work for Cat M1 on the AT&T network, Verizon
requires a special SIM for Cat M1. I need to know ...
Conversations
Conversations 1 - 20 of 226
Can I use NimbeLink SIM cards on the Aeris network?
Probably a dumb question, but just wanted to verify, since I have a bunch of unused NimbeLink SIM cards. :)
missing activation code on package or sim
Where do i find this information?
Device never registered
device never registered. yes - I have attempted to program apn and it still always says never registered. also do I have to wait till 12m...
change shipping address
I need to change the shipping and billing address on my account. I can't see how to do it under profile and I couldn't find anything in ...
Registration
mauricebowman3@hotmail.com
Plan
can't provision a new SIM
When I select a LTE/3g SIM, then Provision. I select my rate plan and hit Apply I get the following error. Please help, I am on site a...
Unable to add credit card.
Unable to add credit card. Error response is "address not found" Please advise.
How do I load "AerFrame 2.1 ALL API's" into a REST client?
The SMS tutorial shows a REST client with ALL API's available in a menu drop-down. The existing questions have broken links or do not ans...
how do I get new registration digits.
Cant find registration digits. Need support tick for new digits.
Chrome Advanced Rest Client for Aerframe
I am following the tutorial on this page http://neo.aeris.com/support/accessing-the-aeris-network/send-receive-sms-api/ The page says: ...
Setting up for VPN access to a device and how to add this to my NEO account
I need to create VPN access to a Moxa 2542-HSPA device. Moxa has software that will allow me to access but it requires a public IP addre...
Adding the APN to a GPS device
Hello, I ordered some sim cards in order to test them on some GPS devices. I have activated and provisioned one of the sims and all looks...
If I cancel a SIM can it then be reactivated later?
For example, if I have 10 sims, and currently only need 6, can I cancel the other 4 and then reactivate them at a later date?
Test problem 3
test
Are these cards WCDMa or can i order them, for say a fleet of interlock devices that i want to track?
Interlock Fleet
One or more of your units has exceeded your threshold limit(s).
We recently purchased a 5 pack of 3G/LTE SIM cards. We bought 10MB per month. After using 2 of the devices this weekend I get this emai...
I have a: GT005/ 3_BS , GPRS/GSM. GPS vehicle tracker which sim card do I need for it? My phone is verizon
I don't have any service on the phone but I have a text talk app. With a phone number and use Wi-Fi.
Someone keeps stealing my bicycles...
Cannot establish data session with AoyaStar GPS. Any suggestions?
I have an AoyaStar T2D GPS unit I have been trying to get up and running. The device is registered on the network and the LED indicators ...
Message from Aeris Support Community
Neo enables any company to easily develop, launch, and manage innovative M2M and IoT solutions that require cellular connectivity while dramatically reducing the time, cost, and hassle of obtaining and operating connectivity through traditional channels. Neo is powered by Aeris.
Learn more >
Categories
-
Service Provisioning and Activation
-
Device Monitoring and Troubleshooting
-
Billing and Rate Plans
-
APIs
View all
Community Stats
-
440
Conversations -
451
Members