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Conversations

Conversations 1 - 20 of 212
Photo of SHYAM THILLAINATHAN
I would like to cancel my account
Hi, We initiated an account with Aeries early 2017, but unfortunately, we stopped using Aeris services just a month after. I think the a...
  • 1 me too
  • 0 replies
  • Question
Photo of Philip Gervais
Cannot establish data session with AoyaStar GPS. Any suggestions?
I have an AoyaStar T2D GPS unit I have been trying to get up and running. The device is registered on the network and the LED indicators ...
  • 1 me too
  • 0 replies
  • Question
Photo of JARED RUONALA
Micro 2G Sim will not register on digikey-neo.aeris.com.
Micro 2G Sim will not register on digikey-neo.aeris.com.  I have tried 1. Clearing registration on portal 2. Cycling my GPS tracking devi...
  • 1 me too
  • 7 replies
  • Question
Photo of JARED RUONALA
Can I register a Digikey sim card on the ssaerport.aeris.com portal?
  • 1 me too
  • 0 replies
  • Question
Photo of Roland Donado
GSM device ip data cannot connect to a personal server on AWS
Folks or NEO support team, Please help. Details below. - Device: GSM A6 - Status:  1) can receive SMS when sent from the NEO site. 2) c...
  • 1 me too
  • 2 replies
  • Question
Photo of JARED RUONALA
Error Code -8
No Data Session. Send MTN-SMS failed. Cause: AirFrame Error Code -8 is received after sending SMS. Please let me know what Error Code -8 ...
  • 1 me too
  • 0 replies
  • Question
Photo of Roland Donado
Network Status : Some services are having issues explanation
Greetings, I am trying to make a BK-SIM7000E work. At this point in my attempt, I am getting the subject status for the network. Is the ...
  • 1 me too
  • 1 reply
  • Question
Photo of JARED RUONALA
My GPS tracker requires a 2G micro SIM 3FF card. Is this available?
I ordered 5 2G 2FF SIM cards. My Popsky GPS tracker requires a 2G micro SIM 3FF card. 1. Can I return the 2FF for a 3FF card. 2. if not, ...
  • 1 me too
  • 1 reply
  • Question
Photo of Michel Bejin
how the speed calculated
hi I am new here, I was just testing your service I got connection, now my question is how do the speed calculated to your data, I purcha...
  • 1 me too
  • 0 replies
  • Question
Photo of TSmith
What is the APN for for the aeris M2M?
I have an aeris M2M and need to determine the APN for the 3G WP8548. Note it is 3G-only module and using the mangOH.io for cellular wirel...
  • 1 me too
  • 1 reply
  • Question
Photo of mikeflores2000
Can the Aeris GSM SIM card program the APN in an iPhone 6 ?
Can the Aeris GSM SIM card program the APN in an iPhone 6?
  • 2 me toos
  • 2 replies
  • Question
  • Answered
Photo of Kamalani Kamelamela
What unlocked android headset should I buy that will work to set up sim card apn?
So my gps tracker manufacturer wanted a phone number I would use to send an sms from my phone to the gps tracker with the neo sim. Now I...
  • 1 me too
  • 0 replies
  • Question
Photo of Bob Heckmann
Can I send and receive SMS using my Aeris SIM?
  • 2 me toos
  • 1 reply
  • Question
  • Answered
Photo of Juan
How can I export the ringtones on my ad card to my google play on my android
I put my old sd card into my new Samsung fone and all the music on my sd card has gone to my ringtones , when I go to my google plays li...
  • Juan, 3 months ago

  • 1 me too
  • 0 replies
  • Question
Photo of Bhautik Rupareliya
GPRS not able to activate in neoway M590E modem
In client server socket communication, we followed below AT command sequence for communication. AT+XISP=0 OK AT+CGDCONT=1,"IP","interne...
  • 2 me toos
  • 1 reply
  • Question
Photo of Kurt Harsley
Can't find PDF invoice download
I need copies of my invoices in a PDF format for reimbursement/records. The CSVs are not an acceptable format for my companies finance de...
  • 1 me too
  • 0 replies
  • Question
Photo of Micheal Wall
How to determine when a device last connected.
I'm trying to determine when my devices last connected? Is there a report I can run? I've looked at what's available and nothing seems to...
  • 1 me too
  • 0 replies
  • Question
Photo of Gregg Ayakawa
"%NOTIFYEV" Messages
We've recently updated the firmware of one of our SIM cards and we now see the following messages periodically being sent from the SIM: %...
  • 1 me too
  • 0 replies
  • Question
Photo of Michael Mountanos
Digi-Key Sim Problem
Having a problem assigning my new SIM card that was purchased from Digi-Key . I was able to start the account activation but it wont wont...
  • 2 me toos
  • 1 reply
  • Question
Photo of Michael Cummings
Chrome Advanced Rest Client for Aerframe
I am following the tutorial on this page http://neo.aeris.com/support/accessing-the-aeris-network/send-receive-sms-api/ The page says:  ...
  • 1 me too
  • 1 reply
  • Question
  • Answered