Pool Plans
Are pool plans available for SIMs? I see a Pool name where I can select a plan, but there are no options available. What is this for ...
Conversations
Conversations 1 - 20 of 233
SIMs for IoT devices in US but need to be tested in Australia first before shipment
We are an Australia-based company and we just bought 5 Mini 3G/LTE SIMs from Aeris website. We would like to test our device using the Ae...
API SMS to device flow/creating notification channel
I have created my SMS application, but am having trouble creating the notification channel. Here is what I am posting (per your API docu...
How does DNS work with a Neo SIM?
Newbie question: I think what happens is that when I register with my APN (iot.aer.net), the APN sends one or two DNS server IPs to my d...
Error occurred while provisioning selected device(s): No login details for input device ID
I'm getting this error by the time I want to Provision(Activate!?) one SIM card from my SIM Inventory. Can you help with this?
Error occurred while provisioning selected device(s): No login details for input device ID
getting this when i try to provision sim....help!
How can I get information on accessing my devices using a public IP address or VPN?
Please have someone contact me with information regarding accessing our devices with a public IP or your VPN solution.
Send UDP datagram from the DTE
I am trying to figure out how to send UDP datagram over cellular modem. There is usually an AT#SD command that allows the modem to packag...
Not sure if I bought the right card?
I have a 3G GPS Tracker so I bought the LTE/3G sim card. After I assigned the Sim card to my account, I see in the diagnostics area that ...
Can I send and receive SMS using my Aeris SIM?
How can I know the network my Sim is on ? (AT&T or Verizon)?
I need a Cat M1 and AT&T LTE sim’s will work for Cat M1 on the AT&T network, Verizon
requires a special SIM for Cat M1. I need to know ...
Can I use NimbeLink SIM cards on the Aeris network?
Probably a dumb question, but just wanted to verify, since I have a bunch of unused NimbeLink SIM cards. :)
missing activation code on package or sim
Where do i find this information?
Device never registered
device never registered. yes - I have attempted to program apn and it still always says never registered. also do I have to wait till 12m...
change shipping address
I need to change the shipping and billing address on my account. I can't see how to do it under profile and I couldn't find anything in ...
Registration
mauricebowman3@hotmail.com
Plan
can't provision a new SIM
When I select a LTE/3g SIM, then Provision. I select my rate plan and hit Apply I get the following error. Please help, I am on site a...
Unable to add credit card.
Unable to add credit card. Error response is "address not found" Please advise.
How do I load "AerFrame 2.1 ALL API's" into a REST client?
The SMS tutorial shows a REST client with ALL API's available in a menu drop-down. The existing questions have broken links or do not ans...
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Neo enables any company to easily develop, launch, and manage innovative M2M and IoT solutions that require cellular connectivity while dramatically reducing the time, cost, and hassle of obtaining and operating connectivity through traditional channels. Neo is powered by Aeris.
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